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98 % positiv
This theme has few functions and many settings are limited. When we contacted the developers of this theme, they were unwilling to adjust the functions for us and said they would have to pay extra. Their service attitude was extremely poor. For other themes we bought before, their developers will adjust the theme functions for us for free according to our needs.
Hi ACEMAGIC-DE, thank you for your feedback. Just to clarify, it is not a case of being unwilling, we simply cannot offer bespoke customisations. If we were to offer this service we would have no time to manage, maintain, and update our themes. Our support team is among the very best there is and their answer to you was the best option based on your specific needs. Wishing you every success!
It's the best theme I've come across so far, and I've used around 10 themes over the past 7 years. It does everything on my wishlist, I couldn't be happier with it or more thankful that it does it all! When your life and business is made better and easier, that's such a win. Alchemy is THE best!!! Thank you Clean Canvas. Keep up the amazing work. 🤩
Thank you for fixing my issue :)
Hello Rock Retro, I'm pleased to hear that we were able to connect with you and resolve the issue you faced. Thank you for your support towards us and Alchemy. We wish you all the best in the future 😊
Great theme! The customer service is unmatched! I’m not a super techie person and the customer service really helped make things so much easier.
Hi Holen - thanks so much for the wonderful feedback! We always aim to provide the very best service and support to merchants using our themes. Our team is here, if you need us again, and we wish you every success! Many thanks, from all the Clean Canvas team.
We fixed a bug which affected the announcement bar.
We updated the logo default and fixed a few bugs.
We updated the filtering to support boolean metafilters, and added Italian translations.
98 % positiv
This theme has few functions and many settings are limited. When we contacted the developers of this theme, they were unwilling to adjust the functions for us and said they would have to pay extra. Their service attitude was extremely poor. For other themes we bought before, their developers will adjust the theme functions for us for free according to our needs.
Hi ACEMAGIC-DE, thank you for your feedback. Just to clarify, it is not a case of being unwilling, we simply cannot offer bespoke customisations. If we were to offer this service we would have no time to manage, maintain, and update our themes. Our support team is among the very best there is and their answer to you was the best option based on your specific needs. Wishing you every success!
It's the best theme I've come across so far, and I've used around 10 themes over the past 7 years. It does everything on my wishlist, I couldn't be happier with it or more thankful that it does it all! When your life and business is made better and easier, that's such a win. Alchemy is THE best!!! Thank you Clean Canvas. Keep up the amazing work. 🤩
Thank you for fixing my issue :)
Hello Rock Retro, I'm pleased to hear that we were able to connect with you and resolve the issue you faced. Thank you for your support towards us and Alchemy. We wish you all the best in the future 😊
Great theme! The customer service is unmatched! I’m not a super techie person and the customer service really helped make things so much easier.
Hi Holen - thanks so much for the wonderful feedback! We always aim to provide the very best service and support to merchants using our themes. Our team is here, if you need us again, and we wish you every success! Many thanks, from all the Clean Canvas team.
We fixed a bug which affected the announcement bar.
We updated the logo default and fixed a few bugs.
We updated the filtering to support boolean metafilters, and added Italian translations.
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