Paidaish
Need to improve the perfomance like page loading speed, It is very important to do, because visitors quits while it takes time to load
Respuesta del diseñador
Hello, and thank you for your feedback. We understand how important site speed is. On a clean installation, we haven’t seen performance issues. Please reach out to our Support team so we can help determine if apps or custom code may be affecting your store’s loading times.
Mena Jewels
Trop de problème au niveau de l'affichage... incompatible avec safari
Respuesta del diseñador
Bonjour et merci pour votre commentaire. Les versions précédentes du thème présentaient des problèmes d'affichage avec les anciennes versions de Safari, mais ceux-ci devraient être résolus dans la dernière mise à jour. Veuillez mettre à jour votre thème et, si le problème persiste, contactez notre équipe d'assistance (https://bit.ly/2AWw5VA) en fournissant des détails.
Wyecliffe Original Art
It's relatively fast but certainly has some bugs and styling issues. The megamenu functionality is very basic and inflexible, requiring setting the Media type of all the menu's submenus for example. But as a free 2.0 theme goes, it's passible.
Respuesta del diseñador
Hello, and thank you for your feedback. We appreciate your comments on the theme’s speed and for sharing your thoughts about the megamenu functionality and styling. Your suggestions help us identify areas for improvement as we continue to support and update our free themes.
Cov.vet
The recent update is making it unable to customize online store. as I was working on my site last night, I saved my work, and upon refresh, a white screen takes it place and I cannot seem to fix the problem. Ive cleared cache, cookies, and tried other browsers so my only conclusion is the update. Please fix this
Respuesta del diseñador
This problem should be resolved. Please reach out if to our Support (https://bit.ly/2AWw5VA) if you are still experiencing this.
Coose
The theme is very nice, but there's a problem! There's no problem with the scrolling text for desktop users, but when we access the site on a mobile phone and scroll up, the scrolling text disappears. This is a really big problem, in my opinion. For this reason, I can't publish the theme.
Respuesta del diseñador
Hello, and thank you for your feedback. Many mobile display issues have been corrected in recent theme updates. We haven’t been able to replicate the scrolling text issue on mobile during our testing. Please update your theme and reach out to our Support team (https://bit.ly/2AWw5VA) if the problem persists.
BÀAZUU
Checkout page crashes, It is a big struggle to checkout
Respuesta del diseñador
Hello, thank you for this report. This may not be a problem with the theme but with some other set up. Please reach out if to our Support (https://bit.ly/2AWw5VA) if you are still experiencing this.
Puralma
Me gusta su funcionalidad, es rapido, intuitivo y ofrece una estetica mejor de la deseada, lo unico a mejorar es que al seleccionar una variante de producto se puedan ver todas las imagenes de la variante seleccionada, en el momento solo muestra una imagen por variante. De resto funciona muy bien y las actualizaciones han corregido algunos errores!
Respuesta del diseñador
Hola y gracias por tu reseña. Nos alegra saber que estás satisfecho con la velocidad, la funcionalidad y la estética del tema. Nuestros temas solo admiten una imagen por variante. Si quieres mostrar más imágenes por variante, te recomendamos usar una aplicación para ampliar esta funcionalidad.
RIVVIV
Why are these pages using H2 headings instead of H1? This is not user-friendly.
Respuesta del diseñador
Hello. Thank you for your feedback. For us to investigate the heading issue further, we recommend reaching out to our Support team (https://bit.ly/2AWw5VA) with more details. This will help us troubleshoot and address your concerns more effectively.
TEASE dancewear
The feature looks very promising, but it seems to have some bugs. In the related products section it’s only possible to select one product, while four products are displayed. Could you please explain why this is the case, or let me know if it’s possible to add multiple products?
Respuesta del diseñador
Hello. Thank you for your feedback and sorry for the delayed response. Many updates have been made to the theme since your review. Please update to the latest version, and if the issue persists, reach out to our Support team (https://bit.ly/2AWw5VA) so they can help investigate further.
Coral Strands
I tested several of the new themes on my website live. I'm staying with DAWN. In the process of compressing images to help load time but overall don't see the need to change. My current SEMRush ranking is 170K. I've worked VERY hard on SEO. I discovered all my category and product pages were missing the H1 with this theme - a MAJOR red flag for SEO. Do NOT use this theme until resolved.
Respuesta del diseñador
Hey there, we appreciate the honest feedback. While Atelier was created with SEO highly in mind, our developers are working on ensuring H1 tags are accessible for future releases.