Coose
The theme is very nice, but there's a problem! There's no problem with the scrolling text for desktop users, but when we access the site on a mobile phone and scroll up, the scrolling text disappears. This is a really big problem, in my opinion. For this reason, I can't publish the theme.
Respuesta del diseñador
Hello, and thank you for your feedback. Many mobile display issues have been corrected in recent theme updates. We haven’t been able to replicate the scrolling text issue on mobile during our testing. Please update your theme and reach out to our Support team (https://bit.ly/2AWw5VA) if the problem persists.
BÀAZUU
Checkout page crashes, It is a big struggle to checkout
Respuesta del diseñador
Hello, thank you for this report. This may not be a problem with the theme but with some other set up. Please reach out if to our Support (https://bit.ly/2AWw5VA) if you are still experiencing this.
Puralma
Me gusta su funcionalidad, es rapido, intuitivo y ofrece una estetica mejor de la deseada, lo unico a mejorar es que al seleccionar una variante de producto se puedan ver todas las imagenes de la variante seleccionada, en el momento solo muestra una imagen por variante. De resto funciona muy bien y las actualizaciones han corregido algunos errores!
Respuesta del diseñador
Hola y gracias por tu reseña. Nos alegra saber que estás satisfecho con la velocidad, la funcionalidad y la estética del tema. Nuestros temas solo admiten una imagen por variante. Si quieres mostrar más imágenes por variante, te recomendamos usar una aplicación para ampliar esta funcionalidad.
RIVVIV
Why are these pages using H2 headings instead of H1? This is not user-friendly.
Respuesta del diseñador
Hello. Thank you for your feedback. For us to investigate the heading issue further, we recommend reaching out to our Support team (https://bit.ly/2AWw5VA) with more details. This will help us troubleshoot and address your concerns more effectively.
TEASE dancewear
The feature looks very promising, but it seems to have some bugs. In the related products section it’s only possible to select one product, while four products are displayed. Could you please explain why this is the case, or let me know if it’s possible to add multiple products?
Respuesta del diseñador
Hello. Thank you for your feedback and sorry for the delayed response. Many updates have been made to the theme since your review. Please update to the latest version, and if the issue persists, reach out to our Support team (https://bit.ly/2AWw5VA) so they can help investigate further.
Coral Strands
I tested several of the new themes on my website live. I'm staying with DAWN. In the process of compressing images to help load time but overall don't see the need to change. My current SEMRush ranking is 170K. I've worked VERY hard on SEO. I discovered all my category and product pages were missing the H1 with this theme - a MAJOR red flag for SEO. Do NOT use this theme until resolved.
Respuesta del diseñador
Hey there, we appreciate the honest feedback. While Atelier was created with SEO highly in mind, our developers are working on ensuring H1 tags are accessible for future releases.
Atelier 20h20
Hello, I’m trying to enable color swatches in the Atelier theme, but I can’t get them to display correctly. Here’s my situation: My products have a variant option called Color (values: White, Black, Light Pink, Navy, Purple, Royal, Irish Green, Sport Grey, Orange). In the theme editor, under Theme settings → Swatches, I see the panel to add mappings, but even after configuring it, the product
Respuesta del diseñador
Hi there. Thank you for your review. Please note that this is not a support forum. For assistance with enabling color swatches in the Atelier theme, we recommend reaching out to our Support team (https://bit.ly/2AWw5VA) for troubleshooting. You may also find helpful information in the Color Swatch Help Center Documentation (https://bit.ly/4gp5VKy).
mialmaromantica
I really like this theme, but I would like it more if it was possible to edit the hero media differently on desktop and mobile. PLEASE PLEASE PLEASE!!! tnx
Respuesta del diseñador
Hey, as we are sure that you can tell from the above response - this is a common request and our developers are actively looking into implementing this in future version releases!
MANIAVER
omg, i just realized in the Cart session, the products added in the cart are folded! and cannot be seen on all of my mobile devices including apple and android. That's a huge block and bug!!!!!
Respuesta del diseñador
Hi there, we thank you immensely for your review and for letting us know about this. Our developers should have this resolved as soon as possible!
EXPOSTORE
Please edit this slideshow and add a separate option for mobile view images so that each slide can have different previews on desktop and mobile. Also, make the images linkable so that we don’t have to use buttons.I really like the rest of the theme’s functions, I’m just waiting for this one fix so that I can make the theme live.
Respuesta del diseñador
Hello, having different images for the Slideshow section on mobile compared to desktop - as well as linking images entirely - is feedback we've recieved and have considered for future releases. We appreciate your sharing with us that this is something you're needing for your business.