serikos
I have been facing issues with updating the theme as it shows a validation error - "Validation failed: Setting 'product' does not exist."
Respuesta del diseñador
Thank you for your review and for sharing the error you're running into when trying to update Atelier. Please contact our Support (https://bit.ly/2AWw5VA) so that we can take a closer look into why this is showing up for you. It could be a small theme editor change that needs to be made or something changed within the theme code that we can take a closer look into.
Pearlbud
Not sure if you guys a aware, but when you click collection grid on mobile it does nothing either does carousel.
Respuesta del diseñador
Hi, when we test both the Collection list: Grid and Collection-list: Carousel sections on mobile displays they are working as expected. Please reach out to our Support (https://bit.ly/2AWw5VA) so that we can troubleshoot your theme with you, as this may be happening due to settings, custom code, apps or other aspects of the Shopify Admin that aren't the theme itself.
Di Conza
I’ve swapped my $300 USD Be Yours theme for this free one. It’s more intuitive and really beautiful.
Respuesta del diseñador
Hello there, we are super excited that Atelier has been a benefit to you and your business. Our developers work hard to ensure that Shopify Merchants such as yourself have access to the most updated features on a theme that is free. While many other paid themes have different offerings, we wanted to make sure that purchasing a theme isn't holding anyone back from making money.
MARRA
cons: Unable to upgrade to the newest version The button customisation,specifically the primary button border colour control in theme settings isn't working New version doesn't have Helvetica the suggested substitute doest work as well. Legacy customer feature is not supported. Option to use text instead of icons for main menu would be nice. Pros: Beautiful looking theme and very easy to customise
Respuesta del diseñador
Hello, thank you for your detailed pros and cons! We invite you to reach out to our Support (https://bit.ly/2AWw5VA) so that you can share examples and more context on your findings. It's difficult to gather all your great feedback within only 400 characters here!
Old Siller
Update Aug 25 2025: Most issues our store had have been fixed over the last updates. We look forward to further improvements.
Respuesta del diseñador
Hi, please test this out now on the latest update of Atelier to see if it's working as it should for you. When we test the latest update, we are not seeing this issue anymore! If the latest update still shows this issue for you, please reach out to our Support (https://bit.ly/2AWw5VA) so that we can take a closer look into this.
Mexico Arte y Moda®
hola!, descargue la nueva version 3.0 pero se carga en ceros, sin ninguna personalizacion de las versiones previas que ya tenía. Significa esto que si quiero usar la version actual tengo personalizar absolutamente todo de nuevo?
Respuesta del diseñador
Hola, si añades un bloque de enlace social a la sección de enlaces de redes sociales del pie de página y pegas tu enlace de Pinterest, se mostrará el logotipo de Pinterest. Esto mismo ocurre con muchos otros logotipos de sitios web al usar el bloque de enlace social.
Very
Quiero poner guía de tallas en mis productos y no se como hacerlo porque las filas desplegables que ofrece este tema son solo de texto
Respuesta del diseñador
Hola, puedes conectar una página y muchos otros metaobjetos al bloque Acordeón dentro de la sección Información del Producto. Si necesitas ayuda para implementarlo, contacta con nuestro Equipo de Soporte (https://bit.ly/2AWw5VA) para que podamos ayudarte.
Cortelli
Seems pretty good so far, cant find any option to remove the add to cart animation or use tags to set a product to say "pre-order" like some other themes, but its clean in general.
Respuesta del diseñador
Hey there, these are some good callouts for our developers to consider in future releases of Atelier. We recommend updating the theme (https://bit.ly/3OBtMIT) on a regular basis to receive the latest bug fixes and added functionality.
Grevano
This theme is literally amazing everything worked fine with me no bugs, easy to set up. but it would be perfect if you can add the feature of grouping the media of the products into the selected variant in the product page.
Respuesta del diseñador
Hi here, thanks so much for sharing your thoughts about Atelier. We are happy to hear that you found it to function well and that you could easily set up your store using it. Having variant and other product images be controlled by the theme editor using groups is an interesting idea and will be shared with our developers.
sTOTEio
The JudgeMe reviews app integration isn't working at all. on desktop mode, the reviews caroasel is ok, but it doesn't change its dimensions when it comes to mobile view. also the "write a review" feature is completely not working. not been able to write a single review. Another issue is that, the product images, switches to the next image, whenever we hover (or tap click) on the product.
Respuesta del diseñador
Hello, your best next steps to getting your Judge.me app section looked into is contacting their support by email at support@judge.me. For the image changing on hover, this is something our developers have received feedback on and are aware of! They're looking at making a setting to disable this in the future, so keep updating Atelier to the latest version to get the latest fixes and features.