WildFire Atelier
I'm not sure where to reach your customer service. After the update, my website appears in mobile browsing mode in incognito mode on my computer. I just updated it about an hour ago.
Svar fra designeren
Hi there, thank you for detailing the issue you're experiencing. You can follow this link to the Shopify Help center (https://bit.ly/2AWw5VA) where you'll find a Chat with a Human button in the bottom right corner. Our Support Advisors can gather additional context and provide further assistance or connect you with the correct team to resolve your issue.
HAVVOK
this is the worst theme ever man it was soo good before this latest update after 1 year of working and using this theme i made a wonderful website and was friendly with the code and now boom everything changed there used to be a file for cart-drawer which you could edit and adjust the layout according to your need now thats gone , what the hell man is this some kind of joke.
Svar fra designeren
Hello, we appreciate you sharing your experience. We understand how frustrating changes in theme files can be, especially after customizing your site. As themes are updated, layouts and file structures may change to improve performance and add new features. To provide additional context or if you need further assistance, please reach out to our Support team (https://bit.ly/2AWw5VA).
eAnatomi
It a wonderful looking theme, with many of the design features you dream of, but for some strange reason product numbers / SKUs are not supported. You simply can't show them on your website! Neither can you search for them. If you use AI code to include SKUs, the formatting is off, and variant SKUs are not updated when changing variant and search still doesn't work. Strange...
Svar fra designeren
Hello, and thank you for your feedback. Our developers are aware of the missing SKU support and are working to include this in a future update. For now, you can search the Shopify Community, contact our Support team (https://bit.ly/2AWw5VA), or consider hiring a Shopify Partner for help adding SKU display and search to your store.
Paidaish
Need to improve the perfomance like page loading speed, It is very important to do, because visitors quits while it takes time to load
Svar fra designeren
Hello, and thank you for your feedback. We understand how important site speed is. On a clean installation, we haven’t seen performance issues. Please reach out to our Support team so we can help determine if apps or custom code may be affecting your store’s loading times.
Mena Jewels
Trop de problème au niveau de l'affichage... incompatible avec safari
Svar fra designeren
Bonjour et merci pour votre commentaire. Les versions précédentes du thème présentaient des problèmes d'affichage avec les anciennes versions de Safari, mais ceux-ci devraient être résolus dans la dernière mise à jour. Veuillez mettre à jour votre thème et, si le problème persiste, contactez notre équipe d'assistance (https://bit.ly/2AWw5VA) en fournissant des détails.
Wyecliffe Original Art
It's relatively fast but certainly has some bugs and styling issues. The megamenu functionality is very basic and inflexible, requiring setting the Media type of all the menu's submenus for example. But as a free 2.0 theme goes, it's passible.
Svar fra designeren
Hello, and thank you for your feedback. We appreciate your comments on the theme’s speed and for sharing your thoughts about the megamenu functionality and styling. Your suggestions help us identify areas for improvement as we continue to support and update our free themes.
Cov.vet
The recent update is making it unable to customize online store. as I was working on my site last night, I saved my work, and upon refresh, a white screen takes it place and I cannot seem to fix the problem. Ive cleared cache, cookies, and tried other browsers so my only conclusion is the update. Please fix this
Svar fra designeren
This problem should be resolved. Please reach out if to our Support (https://bit.ly/2AWw5VA) if you are still experiencing this.
Coose
The theme is very nice, but there's a problem! There's no problem with the scrolling text for desktop users, but when we access the site on a mobile phone and scroll up, the scrolling text disappears. This is a really big problem, in my opinion. For this reason, I can't publish the theme.
Svar fra designeren
Hello, and thank you for your feedback. Many mobile display issues have been corrected in recent theme updates. We haven’t been able to replicate the scrolling text issue on mobile during our testing. Please update your theme and reach out to our Support team (https://bit.ly/2AWw5VA) if the problem persists.
BÀAZUU
Checkout page crashes, It is a big struggle to checkout
Svar fra designeren
Hello, thank you for this report. This may not be a problem with the theme but with some other set up. Please reach out if to our Support (https://bit.ly/2AWw5VA) if you are still experiencing this.
Puralma
Me gusta su funcionalidad, es rapido, intuitivo y ofrece una estetica mejor de la deseada, lo unico a mejorar es que al seleccionar una variante de producto se puedan ver todas las imagenes de la variante seleccionada, en el momento solo muestra una imagen por variante. De resto funciona muy bien y las actualizaciones han corregido algunos errores!
Svar fra designeren
Hola y gracias por tu reseña. Nos alegra saber que estás satisfecho con la velocidad, la funcionalidad y la estética del tema. Nuestros temas solo admiten una imagen por variante. Si quieres mostrar más imágenes por variante, te recomendamos usar una aplicación para ampliar esta funcionalidad.