Alwan Wraps
Support helped resolve an issue that would have otherwise rendered the theme useless for my store. Happy with the results!
Svar från designer
Great to hear the theme works fine for you now! If you need any assistance, don't hesitate to contact our team.
Kloxet
Simply the most completed Theme. I love it.
Svar från designer
Appreciate that! Great to know you’re getting the most out of the theme. That’s exactly what it was built for.
My Green Routine
Generally having some compatibility issues with the theme - apps don't seem to like the theme code. Decent aesthetic but the function is a little difficult to optimise.
Svar från designer
Thank you for sharing your experience! We’ve checked and confirmed the compatibility issue in your store, but couldn’t reproduce it on a clean theme, which suggests that other apps or custom code may be involved. We also noticed your theme version is outdated. Updating to the latest release should improve stability and resolve most conflicts.
Cleo Centric
this theme is great and its very customizable. More importantly, they have the best customer service theme support i have seen. They are extremely attentive to my asks and needs. they help me out in a a timely manner
Svar från designer
We’re glad to hear you’re enjoying the theme and truly appreciate your kind words about our support team! Feel free to reach out if any other questions come up. We’re always here to help! Sofia
Cavalinho Canada & USA
I've been using the Aurora theme for several months and I enjoy it. However, what I really want to compliment is their customer, because it's great! Every time I have questions or need assistance, they respond promptly, with instructions, using images and links.
Svar från designer
Thank you for the compliments! Offering good and timely customer support is a top priority for our team. We're glad to hear it's appreciated! We’ll always be here whenever you need a hand. Giorgia
Baleaf Sports
Currently using Aurora and now have a problem with the color filter section. When I click on a color in the color filter, the main product image doesn't show the image of the corresponding color, but keeps loading. I need to resolve this issue, please contact me from support. My email: idaw3316@gmail.com
Svar från designer
Hi Ida, thanks for your feedback! Just to confirm, the feature you're referring to is working correctly in the theme. I've sent you the steps to troubleshoot your store setup via email. If you need help reviewing the configuration or checking for theme conflicts, feel free to follow up, I'm happy to help. Xenia
LittleBig Balance Bikes
Love this theme. I spent ages sifting through the Shopify themes before coming to the new Aurora theme. It looked so great, had brilliant functionality and styling options and is super crisp design. I've reached out to the support a couple of times and they are super responsive and helpful. I'm delighted I went with the Aurora theme and would highly recommend it.
Svar från designer
Thanks so much for the kind words! We’re really glad to hear that Aurora stood out to you. The team put a lot of care into getting the design and details just right, so it means a lot that you noticed. Enjoy the theme, and don’t hesitate to reach out if you ever need anything! Xenia
classavatarapp
★★★★★ A great theme for Shopify sites that need advanced configurations and much flexibility. Out of the many themes we use with Shopify, Aurora has to be the one with the most customizations possible allowing us to be more on-brand with our ecom platforms. We recommend for agencies and experienced Shopify users/developpers.
Svar från designer
Thank you for your kind words! We're happy to hear Aurora helps you stay on-brand and appreciate the shoutout to agencies and devs! Ann
Laelaps Paris
Great theme and gives you the possibility to tell your brand story and show casing your products. I love the possibility of multiple fields to add product information; a short quick read and the extended one with taps per topic. I am really happy that I switched to this theme, it really uplifted my webshop!
Svar från designer
Thank you for the thoughtful review! We're so glad the theme is working well for your shop and that you're making the most of the product page blocks. Ann
SlumberPod
Great theme! Their support team goes out of their way to help!
Svar från designer
Thank you! We appreciate you taking the time to share your feedback! Nothing beats hearing that our work made a difference for you.