Excellent support — fast, competent, and patient. A format-filtering issue with our product images (universal images disappeared once others were tagged) was something I could not solve on my own despite intensive troubleshooting. Scott guided the initial diagnosis, and Chris found the cause in the theme and fixed it. Everything works flawlessly now. Thank you, Scott and Chris!
This theme is amazing! (if you're into this kinda design, of course) We had an idea of how our store needed to look, searched for the closest-looking theme, with the hope that we would figure out the rest of the design later.. and there were some complicated ones.. but Chris from the support team is the best! He helped us with everything we needed and executed everything absolutely wonderfully! ❤
5 stars for Harmony theme! The support team responded extremely quickly when I encountered functional issues on my store. They professionally edited the website code to fix all my custom requirements perfectly. The theme runs smoothly and their technical service is reliable. Highly recommended for Shopify store owners!
I've been using the Be Yours theme for a while now and I love it. The store looks beautiful, it's easy to work with, and it has everything I need. What really stands out though is the support team. Every time I've had a question or run into an issue, they've been incredibly helpful. They've even helped me to update the shop and provide other very useful support
Great theme and great service. Needed a change to something and they implemented quickly.
Thank you Chris. Your support is really perfect
Perfektes Theme und super Support, sehr zu empfehlen
I love the gentle animation of all of the sections when they come onto the screen, it is on brand for me for a high end boutique. The most amazing thing about using a Roar theme is the excellent customer service you get afterwards. If I need help with doing something that is normally an adjustment to the code or something, they are always there to help. I love them!!
Happy with this theme and the quick customer service responses!
We had a few issues following a widespread Shopify outage and the team were extremely helpful with getting everything up and running again - it's great to be able to contact real people and receive tailored support.