Jalea de Luz
I have been using Beyond for a few of projects and I love the clean and elegant design, its functionalities, and the ability to customise it and turn it into your own. I have seen the template evolve over the years, with great additions, and the support team has been always helpful and efficient whenever we had a problem. Of all the templates I have checked so far, I keep coming back to this one.
Odpověď od návrháře
Thank you for such thoughtful feedback, we really appreciate it. It’s great to hear you’ve used Beyond across multiple projects and have enjoyed its evolution over time.
SimplyClean
I’m really happy with your solution — I reached out, got the solution, and my issue has been successfully resolved.
Odpověď od návrháře
We’re so glad to hear that everything was resolved smoothly. Thanks for reaching out and for taking the time to share your experience!
ROEN
I purchased Beyond by Troop Themes expecting a premium product, but after 9 months the issues only get worse. Every update wipes out customizations, APIs, and embeds, forcing costly rework. Support is slow or nonexistent, and the latest update broke our site entirely. We’ve spent countless hours fixing Troop’s own problems — I cannot recommend this theme or Troop at all.
Odpověď od návrháře
We’re sorry to hear you’re feeling frustrated. Our team has replied within the standard timeframes for all Shopify themes and always aims to be helpful and timely. Major updates with breaking changes are optional, while small fixes may update automatically but won’t affect your setup. We work hard to keep the theme current and reliable.
My Power Way
Total scam, fake and not functional features are in the demo.
Odpověď od návrháře
Hi there, we have no record of you reaching out to our support team, so we haven’t had the opportunity to assist you. All features shown in the demo are included in the theme and fully functional, so we’re confused about what features you believe are “fake” or not working. If you could reach out to us we’d be happy to look into any issues you’re experiencing.
