Mo's Interior Art
Nice and fast support. Very attentive.
Blockshop
Reviews
96% positive
421 reviews for all presets
Positive reviews
404
Neutral reviews
7
Negative reviews
10
Asha Tea House
We have been using Blockshop since 2014. Support has always been very responsive and helpful. We just upgraded to the new version and are excited to try all the features. So far, so good!
Lavish Shoestring
We have been using Blockshop since 2017. They always keep up with the latest in user interface. This is probably the best retail shop theme on Shopify. No nonsense presets configured with the best in class widgets. It is versatile, with a lot of configuration available. The support, if you ever need one, is lightning fast and friendly. Highly recommended.
Amoura Vienna
The theme offers a lot of options. If something isn't working, the support team responds immediately.
Reply from designer
Thanks so much for this! Genuinely glad the options are working for you, and that the team's been quick to sort things out. Seeing merchants get real use out of the theme is what makes this worthwhile for us.
Chew Chew Club
We ran into a small issue with the mobile version of our website, and Nick was super quick to help. He responded right away and got everything fixed in no time. Great support, thanks Nick!
Reply from designer
Nick will be happy to hear this, thanks for the shoutout! Mobile hiccups are annoying so we're glad it got sorted fast. Always good to hear when things click into place for you.
Middlemarch
A well designed theme with features and customizations we were looking for to upgrade our site. We needed support on a couple of minor issues and I was impressed - timely responses and effective resolutions. Happy that we made this change to Blockshop.
Reply from designer
This means a lot, thank you. Really happy Blockshop turned out to be the right move for your upgrade, and that support was there when you needed it. Wishing you continued success with it.
Jeff and the Squirrel
When it comes to support, I've hit many walls with clashing apps and most of the time they have sorted it for me pretty quickly. However, recently I've been spending a lot of time tweaking my SEO and found that the theme isn't suitable out of the box and has needed a fair amount of code changes. With replies taking 24 hours and work needed to be done myself, it hasn't been an easy journey.
Reply from designer
Thanks for the feedback. Our themes meet all the Shopify theme requirements so they have everything an app needs. Conflicts usually come from non-standard app code, which is outside our control, though we're glad to help resolve it. Our SEO is built on best practices and we recently added in some additional flexibility. Happy to help fine-tune yours if you let us know what you need.
DEA STILOSA MILANO
Beautiful theme. Super dynamic and agile. Exceptional customer support and timely assistance. A++++++++++
PAINTINGS FROM WITHIN STORE
A big thank you to Bryan at Troop themes for helping reformat some text on my website. He was incredibly responsive and quickly resolved the challenges I was encountering. His efficiency and willingness to help made the process very easy, and I truly appreciated his support. I so love how beautiful this theme is and how great my site looks! Thank you so much! Valerie
Nail4you.dk
Solved problem very quick and a very good support