anying360
it's a nice theme, i like it, good design and many options. I would like to know if you will release a new Boost version soon and if there will be any speed improvements
Odgovor dizajnera
Hi anying360! Thanks for the feedback. We are actually working on some exciting new updates for BOOST right now! Performance enhancements, new features & settings, dynamic animations - all coming very soon, so stay tuned. Since you have invested in BOOST you will be able to access the new updates for free. Wishing you every success from all the team at Clean Canvas!
Besties
I like a lot of things about this theme, but the customer service isn't always super helpful. When I have had small theme code related issues (not their fault), the support team just offers Shopify articles and a link to Task Husky. *Update - after this review they did reach out and offer support with my coding issue.
Odgovor dizajnera
Hi Besties! Thanks for your feedback. Unfortunately your issue was related to non-native custom changes made the the theme code after you purchased it. We can only help with the code/product we have built, but do our best to help in identifying where issues may arise from changes made that are not native to the theme. Our support team have reached out to you again and hope to help. Many thanks!
PureProteins.ch
I recommended the theme due to its reviews and marketing but I will stop that after working with it. its not worth the $300 since: - the style is very basic and does not stand out - sudden errors appearing - poor variety of sections/templates (eg. where is the promised store locator?) - customisation possibilities are poor - speed (theme promise) is not really better than others
Odgovor dizajnera
Hi PureProteins, while we greatly appreciate your feedback we have also had 100s of merchants compliment the style and setting options, so regret hearing that you felt differently. Your feedback is noted, and we are actually working on some very exciting updates to BOOST to be released soon! Also, do be mindful that apps and other custom coding can seriously affect performance. Thanks again!
houndhamper
Great after care. Very helpful if you have questions
Odgovor dizajnera
Hi Houndhamper! Many thanks for the wonderful review. It really does mean a lot to hear how we are helping you achieve success. We are here to help and always aim to quick and helpful support. Our developers and designers have more incredible updates and enhancements to come and all will be available to anyone with the theme. I must get some doggie treats from you soon!!!
Nerpa Polymers
Updated review. The theme works great. I love the updates and support the Clean Canvas team offers.
Odgovor dizajnera
Thank you for taking the time to share your updated review of the theme. It's great to hear that the theme is working well for you and that you are pleased with the updates and support provided by the team here at Clean Canvas. If you have any questions or concerns in the future, please don't hesitate to reach out to our support team. Thank you again for your kind words and choosing Clean Canvas.
Plumpy Plushies
I've tried to find a way to contact Support but it keeps telling me the website crashed. I needed help with the code on the website as my buy now feature disappeared and I've tried everything to get help. Please help. Other than that the website design is great.
Odgovor dizajnera
Sorry to hear you're having problems getting through to us. We checked but got no reports of downtime on our User Guides support site. We just reached out to you via direct email - so please keep an eye on your inbox! Thanks.
FlockCall
I love your theme's code. It's very clean. I like the latest Boost 3.1 code cleanup. I'm a big proponent of maintainable code. Your theme has made it easy for me to add in the custom UI items to make Amazon happy since FlockCall.com is an affiliate store. I've updated our theme from Boost 1.6 through to the latest 3.1 - including that nasty little Shopify 2.0 update along the way. Easy! GREAT JOB!
Odgovor dizajnera
Thanks for the wonderful review! All of us here at Clean Canvas love to hear how our themes are playing a part in your success journey as it means a great deal to us. Our mission is to work hard to deliver the best themes and support there is. Love the work you have done on your store. Keep a eye out for more amazing updates and enhancements to come. Best wishes, all the team at Clean Canvas.
waterblazershop
The theme seems very nice at first and it actually has a cool look. Later you find out that the simplest features such as an icon banner with shipping information etc. cannot be implemented. The support is not what I expected. They are very friendly and I really appreciate that. Yet you are often forwarded to a third party developer for the smallest adjustments.
Odgovor dizajnera
Hi Waterblazershop. We aim to try to build the best theme experience. I'm afraid we can't add new features on the fly to the theme to suit individual requirements. For merchants reading this, please use the free theme trial to make sure a theme can do everything you need it to before purchasing. All the best.
The Little Potion Co
We recently changed to this theme and love it! Check it out https://thelittlepotionco.com.au/ The team at Clean Canvas have been really quick to respond if we've had any questions. Loving the look of our website and being able to design different templates with this theme.
GRADO
Be aware they define this theme as "VERSATILE" but later for example you dont have a single full width option in any section, even if they have it in the "inspire" demo, later you dont have option for it. It is a 100% boxed theme which I find a bit disappointed that dont have at least a couple of full width options because most of the themes have it and you expect so.
Odgovor dizajnera
Thanks for your feedback Grado. Our other themes like Symmetry and Showcase are designed for full-width sections, our Boost theme was designed following merchant requests for a more ‘contained’ layout, to provide a different design option and aesthetic. We added a full-width slideshow to Boost in May which is what you are referring to in Inspire theme.