Wild Magnolia Soaps
I purchased this theme because it offered what I was looking for. I have a large selection of products and this theme makes it easy to keep track of my products and list them. I recently ran into a small issue and they had it figured out and fixed quickly. The staff were very helpful. Thank you David!
Antwoord van ontwerper
Hi Wild Magnolia Soaps, delighted that you have found everything you need to help supercharge your store! Our team are here to help if you ever need us. Wishing you every success, from all the Clean Canvas team.
Premier Workplace Solutions
This is a really great template, easy to use and navigate. I had one glitch at the end when it went live, but the support team sorted it straight away and in a very easy to understand way. Very many thanks. Ruth
Antwoord van ontwerper
Hi Premier Workplace Solutions - thanks so much for the wonderful review. Our team are always on hand to help out! Delighted that you have chosen CANOPY to supercharge your store. Wishing you every success - from all of the Clean Canvas team!
Pretty Curly Girl
I tried it before I bought it. During Trial I got very good suppport from Mitch. THANK you! Love the design and support and how great it looks
Antwoord van ontwerper
Hi Pretty Curly Girl! We greatly appreciate you taking the time to leave a review, and are delighted to help get you started on your new store journey. Wishing you every success from all the Clean Canvas team!!
The Chama Valley Meat Co
The theme has worked well for us. Even more importantly, Clean Canvas has given us great support. This is our first Shopify store, so we had a huge learning curve. This theme was a great start, and the information and guidance from Clean Canvas helped us excel.
Antwoord van ontwerper
Hi Chama Valley Meat Co - we are excited to be part of your first online store journey on Shopify! We are here if you have any more questions and always happy to help! All the team here at Clean Canvas wish you all the very best with your fantastic new store.
Glossie Accessories
I just buy the theme but in second product pages the images doesn't load. I can find the support chat anywhere. Can you please help me?
Antwoord van ontwerper
Hi there Glossie Accessories. Glad we were able to make contact with you and help resolve the issue which was being caused by the announcement bar app you have installed. Wish you all the best from us at Clean Canvas team.
Kumi Oils
After leaving a negative review because we didn't get a response from their support, we heard back from them and they helped us right away. We enjoy the options this theme has and so far its been working great with our store.
Antwoord van ontwerper
Hi Kumi Oils, glad we were able to make contact with you and help you out. Thanks for using Canopy. All the best, Mitch
Clarity of Sight Ltd
I switched to this theme from an older one and couldn’t be happier. It’s modern, flexible, and really improved my store’s look. The support team is excellent — always quick, helpful, and friendly whenever I reach out. Highly recommend this theme! See it live on my store: www.clarityofsight.co.uk
Antwoord van ontwerper
Hi Clarity of Sight - many thanks for your review, it means a lot to us at Clean Canvas. We pride ourselves on having one of the most experienced, skilled, and friendly support teams there is. We do aim to get a response as quickly as possible and our goal is to help people get the most out of our themes and on the path to success. Stay posted for more great updates and features coming soon.
Ihubdeal
I originally wrote a neutral review regarding the support. However, after a year later I required support again and this time they went above and beyond. They made personal step-by-step videos showing me what they did and how to solve my issue. Not only that, but they figured out and fixed the unlying cause of my issue. Theme is truly beautiful, slick, and has so many sections.
Antwoord van ontwerper
Thank you for updating your review! We're glad our support team could go above and beyond to help. Providing clear, step-by-step guidance is something we strive for, and we're happy it made a difference. Also, we truly appreciate your kind words about the theme! If you ever need anything else, we're always here. Thanks again for your support! — The Clean Canvas Team
Meow Howl
Hey Suzie, Thank you so much for your super prompt reply. The video you shared solving my ‘metafields’ issue was spot-on and has helped me tremendously and saved me many hours in trying to resolve this myself. First class customer service, if I ever need any more themes Clean Canvas will be my only go-to!
Antwoord van ontwerper
Thanks so much! We work hard to deliver the best support and the best themes. We understand how much work is involved in getting your store set up so we design and build themes that are powerful, performant, packed with great features, but easy to set up so that you can get to market as soon as you can! If ever you need any more help just reach out as we are happy to provide it! Best wishes!
Workout For Less
We couldn't be more pleased with Canopy and Clean Canvas. The theme is fantastic, easy to use, packed with great features and, as the name suggests, clean. Moreover, the support has been top class. Mitch has been excellent from the start. Any query we have had, Mitch has gone above and beyond to help. The video support is the best we've known. Thank you Clean Canvas.
Antwoord van ontwerper
Thank you for your kind words! So pleased to hear you really like the theme and the help we provide. Wishing you great success with your store! Mitch