Atlantic Mats
Great prompt response from the Dale and the team. Sorted my query very quickly, thank you. Love the theme, its very versatile and fulfills our needs.
Odpověď od návrháře
Thank you for your review! We know how important a quick response in when it comes to running a business so we're glad Dale was able to assist you quickly.
CURVA FABULOUS
This theme has many beautiful features and is easy for sellers to manage their online shop. The team is also very responsive and helpful to questions - thanks Dale! Would definitely recommend the Capital theme to potential sellers out there!
Odpověď od návrháře
Thank you so much for that glowing recommendation, we really appreciated it!
Oh Yes
As a first time Shopify user this template gives me exactly what I need. Had an issue with Preview not updating and logged this with Eight. While the active response time (2.5 working days) was frustratingly slow, once Dale picked up my problem he was really quick to resolve it and worked through other queries I had too. Highly recommend this template and the support system that comes with Eight.
Odpověď od návrháře
Thank you for your review. We're glad the theme is helping you build your business and that support was successful in helping you with your questions. We aim to respond to our queries in 24hrs and regularly hit this target however we have just had some staff leave which may have impacted that target but be assured this is an anomaly.
Feelfree US
I am very pleased with the support I recently received. My questions / issues were resolved quickly and I have confidence with this theme going forward.
Odpověď od návrháře
Thank you so much for your positive review! We're thrilled to hear that your experience with our support team was helpful and efficient. Should you have any more questions or need further assistance in the future, please do not hesitate to reach out!
Amie Boutique Online
I can't understand how they sell this theme in Italy without Italian Translation. Furthermore you can not customize practically nothing (size text, color section etc.).
Odpověď od návrháře
We're currently in the process of translating Capital into 31 languages (including Italian). If you're having issues customising anything in the theme editor, please let us know, and we're happy to help! Grazie.
touche déco
Updating my review to not happy ; hope you can help with the updates now. Your support team simply declined to help. three things that i dont like are the following: 1- Quick add to cart button is not available 2- Automatic image-ratio into square or portrait not available 3- Spacing between featured collections is takes a big part of mobile screen. I wish the support team could help me
Odpověď od návrháře
Hello again, as mentioned Capital is scheduled to receive all of these features in Q2 so do keep an eye on our changelogs for notifications of the next update however we can't facilitate custom changes, the same as all theme partners, as the theme can be downloaded and trialed before purchase.
LILIKU TEA
I am very satisfied with the look and feel of this theme, as well as its flexible filtering features. The support team is also wonderful and was able to resolve issues quickly. I am glad I purchased this theme.
Odpověď od návrháře
Thank you for your kind words, it really makes a difference to us! Filtering is so important in ecommence so we knew flexibility is important here. We're incredibly proud of our support team so it's great to hear when they make an impact to merchants and their stores. Thank you again for sharing!
Kootenai Moon
Overall, solid theme. We've had hiccups here and there but either we could resolve them or the support did a great job resolving the issues, so we remain confident in it.
Odpověď od návrháře
We're so glad you like the theme and that we've been able to assist you where possible. You're confidence is appreciated and we hope to continue supporting you and your business going forward!
Adornara
Really great theme. Just bought it recently and it looks amazing. On top of that is friendly and fast support. Would recommend to anyone based on the support alone. I am very happy that I chose this theme.
Odpověď od návrháře
Thank you for your fantastic review! We're delighted to hear you love the theme and our support. If you need anything, we're always here to help.
Traces of the World
I am happy that we finally bought this template, the design gives a beautiful outlook of our products and give the customers an amazing experience. We are also happy with the client support for any issue that may arrive. We recommend for sure working with these developers and for sure the design that gives to your online shop!!
Odpověď od návrháře
Thank you for your kind words! We're glad to hear that you're happy with the Capital theme's design it's working well for your store. We're also thrilled that our client support has been helpful for you. We appreciate your recommendation and hope you continue to have a great experience with our theme!