de Eight Themes
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Hi we are facing huge issue with your theme. i have shown to multiple developers but there is shakiness in the theme whenever a new page is loading. its not smooth. can you pls help. its saved as speedy theme in my store - i can give u access. hope its not an issue with your theme though all 3 developers i have shown to are saying so. pls help
Hey Belora team, we can't seem to find a ticket from you regarding this issue, but our Support Manager has reached out to you for more information to investigate - so please look out for an email from us! We look forward to getting this resolved for you.
We're running Capital Theme on https://inspiredspark.com.au/ and love its minimalism and touches of detail to parts of it's functionality when you wouldnt expect it... Nice! All the personalisations are in line with the theme also. The Eight team have been so supportive in their assistance when required and there are lots of resources on their website to support you also that we've found helpful.
Hey Inspired Spark team, thank you for your review! We're really pleased to hear that you're enjoying our Capital theme and the dedicated support you have received from the team, and that you've found our documentation useful. We love the appreciation for Capital's minimalistic design with its unique touches & personalisation! Thank you for your support, feel reach to reach out if you need us!
Great template and fantastic post-sales service. Definitely recommended.
Thank you for your review and recommendation, team Allegrio Shop! We're super pleased to hear that you're enjoying our Capital theme and post-purchase support. We're here and happy to continue supporting you and your business whenever needed, so please feel free to reach out if you have any further questions or issues! Thank you for choosing Capital 🙂
I needed to have some changes made on the theme because it wasn't working properly. I contacted support many many times, only to be asked for clarification and to send a screenshot which I did over and over and over again. I finally had to use an AI application to figure out how to correct the theme. I was also double charged for this theme.
Thanks for your review, and sorry we didn't resolve your query as quickly as we'd like. I see the team were in contact with you throughout last week, and provided an alternative section to use, to achieve the look you'd like. Please do get back in touch if this doesn't work! With regards to your double charge, please contact Shopify Support directly, as they handle all theme payments directly.
Shopify required updates and a bug fix for Vimeo videos.
Added Shopify Focal Points support.
Added the 'complementary products' block to the product template to support user-defined product recommendations via the 'Search & Discovery' app.
Hi we are facing huge issue with your theme. i have shown to multiple developers but there is shakiness in the theme whenever a new page is loading. its not smooth. can you pls help. its saved as speedy theme in my store - i can give u access. hope its not an issue with your theme though all 3 developers i have shown to are saying so. pls help
Hey Belora team, we can't seem to find a ticket from you regarding this issue, but our Support Manager has reached out to you for more information to investigate - so please look out for an email from us! We look forward to getting this resolved for you.
We're running Capital Theme on https://inspiredspark.com.au/ and love its minimalism and touches of detail to parts of it's functionality when you wouldnt expect it... Nice! All the personalisations are in line with the theme also. The Eight team have been so supportive in their assistance when required and there are lots of resources on their website to support you also that we've found helpful.
Hey Inspired Spark team, thank you for your review! We're really pleased to hear that you're enjoying our Capital theme and the dedicated support you have received from the team, and that you've found our documentation useful. We love the appreciation for Capital's minimalistic design with its unique touches & personalisation! Thank you for your support, feel reach to reach out if you need us!
Great template and fantastic post-sales service. Definitely recommended.
Thank you for your review and recommendation, team Allegrio Shop! We're super pleased to hear that you're enjoying our Capital theme and post-purchase support. We're here and happy to continue supporting you and your business whenever needed, so please feel free to reach out if you have any further questions or issues! Thank you for choosing Capital 🙂
I needed to have some changes made on the theme because it wasn't working properly. I contacted support many many times, only to be asked for clarification and to send a screenshot which I did over and over and over again. I finally had to use an AI application to figure out how to correct the theme. I was also double charged for this theme.
Thanks for your review, and sorry we didn't resolve your query as quickly as we'd like. I see the team were in contact with you throughout last week, and provided an alternative section to use, to achieve the look you'd like. Please do get back in touch if this doesn't work! With regards to your double charge, please contact Shopify Support directly, as they handle all theme payments directly.
Shopify required updates and a bug fix for Vimeo videos.
Added Shopify Focal Points support.
Added the 'complementary products' block to the product template to support user-defined product recommendations via the 'Search & Discovery' app.
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