We love our Eight theme! Even when there are issues (which is rare) the support team always gets back within a day with fixes and answers. A+
Risposta di Eight Themes3 giorni fa
Thank you so much for your review, A.T.L.R. team! We're thrilled to hear that you love Capital, and we've been glad to assist you whenever needed. We're always here to help and provide a seamless experience for you and your store, so please feel free to reach out if you need us again! 🌟
BLACQKOI11 giorni fa
I've been using Capital theme for a year now, love it, some issues but response from the guys has been very good, they have always sorted my issues out.
Risposta di Eight Themes11 giorni fa
Thank you for leaving us a review! We're thrilled to hear that you've been enjoying Capital for a year now, and we appreciate your support and feedback. Our team is always here to help, and we're glad that we've been able to quickly resolve any issues you've encountered. If you ever need assistance in the future, don't hesitate to reach out again! Wishing you every success with your online store.
Lotus LinenAug 09, 2023
Do not use this theme. They have horrible support service. No one really reply to you. We updated latest version and we are having issue for the check out. We contacted with them and no one really care. STAY AWAY FROM THEM
Risposta di Eight ThemesAug 11, 2023
We're really sorry to hear that you're experiencing an issue with check out and are disappointed with the support you have received. We work through tickets chronologically, so each new email sent moved your ticket to the back of the queue, causing the delay in responses. We apologise for the inconvenience caused by this whilst the team were investigating - we're working to provide an update ASAP.
Eco Chic HomeAug 03, 2023
I've been so happy with the theme and the customer service is amazing. I've had two technical issues and both times I got a quick response and the problem fixed within 24 hours. They are kind and friendly to work with. I highly recommend working with the team that created the Capital Theme.
Risposta di Eight ThemesJul 25, 2023
Thank you for your wonderful feedback! We're thrilled to hear that you love the Capital theme and our customer service. It's always a pleasure to assist you promptly - please feel free to reach out if need any further help! Your kind words are greatly appreciated, and thank you for your recommendation! 🌟
This update resolves a recent issue with previewing sections in the theme editor.
Fixes and other improvements
Fixed an issue that caused some section previews to display incorrectly.
Versione 32.1.0 July 10, 2023
Release version 32.1.0
This release enables customers to enter gift card recipient information (a Shopify requirement), adds Follow on Shop support, provides greater support for images added via URL, and addresses bugs.
Added
Gift card recipient name and message support
Support for product images added via URL
Follow on Shop support
Fixes and other improvements
Fixed a bug affecting MP4 video playback on mobile devices
Fixed a bug affecting backward navigation in Safari web browser
Improved display for product images added from URLs
Versione 32.0.0 March 24, 2023
Release version 32.0.0
Shopify required updates and a bug fix for Vimeo videos.
Added
Shopify search query suggestions
Shopify section grouping
Fixes and other improvements
Fix Vimeo video loading when there are multiple video sections on one page
We love our Eight theme! Even when there are issues (which is rare) the support team always gets back within a day with fixes and answers. A+
Risposta di Eight Themes3 giorni fa
Thank you so much for your review, A.T.L.R. team! We're thrilled to hear that you love Capital, and we've been glad to assist you whenever needed. We're always here to help and provide a seamless experience for you and your store, so please feel free to reach out if you need us again! 🌟
BLACQKOI11 giorni fa
I've been using Capital theme for a year now, love it, some issues but response from the guys has been very good, they have always sorted my issues out.
Risposta di Eight Themes11 giorni fa
Thank you for leaving us a review! We're thrilled to hear that you've been enjoying Capital for a year now, and we appreciate your support and feedback. Our team is always here to help, and we're glad that we've been able to quickly resolve any issues you've encountered. If you ever need assistance in the future, don't hesitate to reach out again! Wishing you every success with your online store.
Lotus LinenAug 09, 2023
Do not use this theme. They have horrible support service. No one really reply to you. We updated latest version and we are having issue for the check out. We contacted with them and no one really care. STAY AWAY FROM THEM
Risposta di Eight ThemesAug 11, 2023
We're really sorry to hear that you're experiencing an issue with check out and are disappointed with the support you have received. We work through tickets chronologically, so each new email sent moved your ticket to the back of the queue, causing the delay in responses. We apologise for the inconvenience caused by this whilst the team were investigating - we're working to provide an update ASAP.
Eco Chic HomeAug 03, 2023
I've been so happy with the theme and the customer service is amazing. I've had two technical issues and both times I got a quick response and the problem fixed within 24 hours. They are kind and friendly to work with. I highly recommend working with the team that created the Capital Theme.
Risposta di Eight ThemesJul 25, 2023
Thank you for your wonderful feedback! We're thrilled to hear that you love the Capital theme and our customer service. It's always a pleasure to assist you promptly - please feel free to reach out if need any further help! Your kind words are greatly appreciated, and thank you for your recommendation! 🌟
This update resolves a recent issue with previewing sections in the theme editor.
Fixes and other improvements
Fixed an issue that caused some section previews to display incorrectly.
Versione 32.1.0 July 10, 2023
Release version 32.1.0
This release enables customers to enter gift card recipient information (a Shopify requirement), adds Follow on Shop support, provides greater support for images added via URL, and addresses bugs.
Added
Gift card recipient name and message support
Support for product images added via URL
Follow on Shop support
Fixes and other improvements
Fixed a bug affecting MP4 video playback on mobile devices
Fixed a bug affecting backward navigation in Safari web browser
Improved display for product images added from URLs
Versione 32.0.0 March 24, 2023
Release version 32.0.0
Shopify required updates and a bug fix for Vimeo videos.
Added
Shopify search query suggestions
Shopify section grouping
Fixes and other improvements
Fix Vimeo video loading when there are multiple video sections on one page