DK BEAUTY
Combine’s support has been consistently disappointing.I'm updating as the response states it was a screenshot that helped resolve the issue-the fix was NOTHING to do with this at all.I fixed it myself; received condescending attitude throughout-now, the theme itself is good and no faults-customer service is the worst
Risposta del designer
We're sorry you feel this way, but we'd like to clarify that after accessing your store, we identified the specific file causing the issue, provided a screenshot highlighting exactly what needed to be removed, and explained why it happened. This was a Shopify Markets configuration issue, not a theme bug. We're glad it's resolved, but we believe our support was both specific and actionable.
Art of Curation
I've used the Combine theme for my online furniture store for 4 years and absolutely love it! The look and feel, flexible layout options, and ability to handle a high volume of products make it perfect for my store. The developers are fantastic and always go above and beyond to help with any issues. Highly recommend!
Risposta del designer
Thank you for the amazing review! We're glad that we could help you during all this time.
Breuers Weltkarten
We’ve been using Combine since 2024 and are still extremely satisfied with it! It’s very well designed, offers numerous customization options, and is implemented with professionalism through and through. The regular updates bring about continuous improvement. Support inquiries are answered promptly and to our complete satisfaction. We'd like to thank you for your excellent work!
Risposta del designer
Thank you so much for this wonderful review! Your kind words mean a lot to our whole team! :)
NULU Inc.
This theme is simple and flexible. The support team has resolved any issues that have popped up which have mostly revolved around formatting that we wished to tweak. Overall, a smart choice for us.
THE HOUSE OF HEARTHLYS
I really appreciate how responsive and thoughtful the developer was. They reached out personally and made sure my concerns were taken care of. A genuinely positive customer service experience.
Risposta del designer
Thank you for your great feedback!
ma cherie mon amour
Great and quick support, when you need it. Thank you.
Risposta del designer
Thank you for your positive review and for choosing our Combine theme for your e-commerce store. We're glad to hear that you found our support helpful and responsive. :)
Tara Collette
I've been using the Combine theme for some years now - I love it. I love the quick response from the help team too. Thanks guys.
Risposta del designer
Thank you! We really appreciate your feedback! :) We’re glad to hear that you’re enjoying our theme and also our support service.
HYBRID ARMORY
Simple and effective for what I need it for. Happy with the fast and high quality support.
Risposta del designer
Thank you so much for your kind words! We are so glad to hear your positive experience with our theme and support team. 😊
Marie Augustine Bijoux
The theme is very well and has many interesting upsell features, specially the custom proprety one which is efficient.
Risposta del designer
Thank you for your feedback! We’re really glad you’re enjoying the theme and our upsell features. If you ever have questions or ideas on how we can make it even better, we’re always happy to hear from you. Thanks again for your support!
About my Brain Institute
Great theme and awesome support! It is a gem!