EA Botanicals
Super pleased with the Botanical theme. It's intuitive, easy to work with, the help center documentation is well organized and addresses most of the questions that arise, and when I've had to reach out to customer support, they were quick to respond, very polite and pleasant to work with. I'm a fan.
Risposta del designer
We're so happy to hear that it's been easy to set up! And that our team has been helpful along the way. Thanks so much for the great review. :)
MV hair and beauty
Buying Cornerstone was a massive mistake. At this premium price point, you expect premium service, but the support is non-existent. I have been waiting 7 days for a response while my store is broken. It is unacceptable to charge this much and then leave merchants hanging. You’re better off using a free theme where at least you expect to be on your own. Total waste of money."
Risposta del designer
Hey MV team, it seems like you aren't receiving our email replies from Support for some reason. We'll try to send another one from a personal email account in case that helps. But can you please also try to reach us from another address at help@fluorescent.co directly? That might help if there's something blocking our email in your inbox.
R and C store
Excellent very versatile theme - been using it for 6 months now and no complaints. Very responsive support theme as well.
Moonblink Pte. Ltd.
We have been using this theme for a year and loving it so far! The theme is beautiful and we are using it for fashion brand. The theme support team has been really helpful too! We did use custom css to further styling the website. There are functions that might need external shopify apps, which is normal, test it out as trial first to see if you like it^^
