Dress The Yard
We were excited to use the new 2.0 functions this theme "offers". But we're already losing sales because the theme code isn't written correctly. It doesn't show the variant the customer selected, so our customers are confused and don't buy since the cart doesn't show their selection. Shopify support didn't provide much help. Install this theme with its errors to lose money on your store.
Odpověď od návrháře
Thank you for sharing your experience. It's important for your customers to check out without barriers! Dawn shows the variant option in the cart by default, so it sounds like something is interfering with that. If you have any apps installed, one of them could be hiding the variant options. Our Theme Support team can narrow it down if you contact our Support team again (https://bit.ly/2AWw5VA)!
Hyped Streetgear
Slideshows have been removed , Howcome?
Odpověď od návrháře
Hello, there! Thank you for your question. Slideshows require a lot of code that slows the page loading speed, which was removed from Dawn to prioritize performance. The image banner with text section was designed to be a better performing replacement for the slideshow: https://bit.ly/2XJSTn Check out this blog post for first hand info on the choice from a Dawn UX Designer: https://bit.ly/3AF9SWf
Rose & Lime
I love it, but I miss the slideshows or the option to have a banner that is more customizable in the width. Hope they can integrate that section soon.
Odpověď od návrháře
I'm glad you're enjoying the theme! Thanks for taking the time to share your feedback on the customizable banner width. Our developers are frequently updating Dawn, so I'll pass on your comments on to them as we continue developing! We've also made improvements to the image banner section in the latest version of the Dawn theme, which is intended to replace the slideshow: https://bit.ly/2XJSTn5
Florature
I really want to give this theme a good review but for some reason my "buy now" button is not working correctly. Every time a customer uses it, it reads "transaction failed" and does not direct you to the check out section of the store. I am grateful though because everything else seems to work perfectly!
Odpověď od návrháře
Hey, there. Oh no, that shouldn't be the case! Thank you for letting us know about this issue. If it's still happening for customers, please get in touch with our Support team so we can help diagnose the issue: https://bit.ly/2AWw5VA There might be an app installed on the store that needs updating to work on the new theme, and we can help troubleshoot so your customers can check out!
Vincent Triola
I am pleased with Dawn, and I think with a few tweaks it will be great for everyone. Thanks.
Odpověď od návrháře
Hello! Glad you're enjoying the Dawn theme! We're always looking for feedback on new releases, so please feel free to reach out to Support by following this link if you wish to suggest any changes or tweaks: https://bit.ly/2AWw5VA
Gadgetrybe
Somehow the product detail page looks so disarranged with limited customization options to help make things flow properly. Wouldn't it be nicer if the images on the product details page were arranged in slides, order than listing them, its chaos when you have up to 10 images for a product
Odpověď od návrháře
Hi there! Thanks for your feedback, it helps us increase the usability of the product page for future updates. Our Help Center goes over options to customize your Dawn product page layout using sections here: https://bit.ly/3ERcs Our Theme Support team may also be able to help reduce your product image sizes (https://bit.ly/3ubw47Q), if you’re eligible for Design Time (https://bit.ly/3CLFaLGur)!
Apella
This theme is amazing. The look is good, image swipe and zoom work really well on product pages. Earlier there was some compatibility issue on some browsers. But the support team assisted us to fix it. Our store now looks so much better and user friendly. A big thank you to the developers.
Odpověď od návrháře
Hey there, thanks for reaching out about this! To help keep important info visible when images adapt to smaller screen sizes, I recommend following our image best practices (https://bit.ly/3lVU5fx), and try adding text to Dawn's image sections (https://bit.ly/3ucfVPx). If you’re still having issues, please contact our Support team again so we can take another look with you! https://bit.ly/2AWw5VA
Garden Tool Company
I've been quite excited that 2.0 themes were coming out for some time now. I understand why they did some of the things they did, but the lack of control/customization is inadequate. The color control is a bit confusing (Inverse color...inverse of what color?) We've been using Debut theme and I thought the load speed was great on it, but Dawn is even better...lighthouse results are great also.
Odpověď od návrháře
Hi there! Thanks for the note. 👍We're always looking to improve and color settings is an area where we will layer more flexibility shortly. Meanwhile, here's a quick tip: Most sections, including the footer, let you change their color scheme based on the colors you assigned in Themes Settings. Simply open your footer settings and swap between different color options. 🎨 Hope this helps!
InstaModern
There is a bug on actual Android device, which is banner cannot display correct on your mobile device. I asked support team to check with dev team, looks like no one treat it seriously.
Odpověď od návrháře
Thanks for flagging the bug to the support team! If not fixed already, we'll address it shortly.
MADEGREY
While it adds some flexibility it also takes away flexibility that we are used to from old themes. It is too simplified and does not allow basic tweaks of banners, pictures, font size etc. One major issue is that any new features on the product pages will show up across all products without any possibility to opt out. Will not proceed with this theme and will wait for a better one to come out
Odpověď od návrháře
Hi there! Thanks for the note. 👍 We are currently exploring adding more flexibility around font sizes, and the image banner section. Also a quick tip: To surface different sections across product pages, you can create different product templates and assign those to your products. Hope this helps!