Scrapbook Fantasies
Dawn is amazing - however, can we please please please have clickable slideshows, images, and banners - this would really make the home page a lot cleaner and add so much to the functionality I am not interested in adding custom code or playing with the backend as all of that needs manually updating everytime there is an update - and it doesn't always work seamlessly Thanks
Odpověď od návrháře
We have absolutely heard this feedback before and the reason it's not a native feature is due to accessibility issues this can cause, especially for mobile users. When scrolling down on a touch screen, it is highly likely to accidentally click on the slideshow instead of continuing to scroll.
Chile Memories
i have a problem wit the sotck all my products seems like not available, and i cant change it
Odpověď od návrháře
Hey, this most likely has to do with a setting in the admin or an app, but we would need to take a look in order to know for sure. Please reach out to our Support (https://bit.ly/2AWw5VA) so that we can diagnose why this is happening for you.
Growshop Delaferia Chile
Hi! I’m using the Dawn theme and I’d like to install the Google & YouTube app. Will it cause any issues with my store or theme? I don’t want to risk any problems.
Odpověď od návrháře
Hi, Dawn is still a theme that our team updates and upkeeps so apps such as the Google and Youtube app shouldn't cause any issues. You may run into issues if you are using a much older version of the theme or a discontinued theme, but if you've been updating the theme you should be good to go.
Trash Panda
I can't find a contact us so asking here. I like the theme, looking forward to seeing what the latest update brings. But I'd like the option to have a smaller logo on mobile and a larger one on desktop. Am I missing a trick or is this something that is missing? Also, the contact form is really basic and I can't see where I customise this?
Odpověď od návrháře
Hello, you can contact us by using this Support (https://bit.ly/2AWw5VA) link. This may be a customization that can be done through Design Time (https://bit.ly/3F5vga5) if your are eligible, definitely reach out so we can check for you!
Nui Home
I liked the theme, but there are some areas for improvement: 1. Megamenu with images and products 2. Whislist - favorite products 3. Collage block - 2 or 3 products in an image and next to them, the products available for purchase Are there any improvements planned?
Odpověď od návrháře
Hey there, we appreciate your thoughts about how Dawn can be improved. Some of this may be added using Design Time if you are eligible (https://bit.ly/3F5vga5), please reach out to our Support (https://bit.ly/2AWw5VA) so we can see if we can help with these improvements.
Crady Art, LLC
For the price, I couldn't be happier. The flexibility of the theme and the support I've received are both far better than I had anticipated. I especially appreciate the included free apps like automated bar code generation, and an AI code assistant that is actually helpful - add to that the finished site in no way looks like it built around free template.
Odpověď od návrháře
Hi, your feedback is appreciated! Our goal is to give merchants the ability to have a great website without needing to purchase a theme, so we are glad to hear you were able to achieve this.
Aura Cristal
Since this new version : The menu bar on mobile phone does not appear and I tried fixing it but nothing works
Odpověď od návrháře
This isn't something that we can replicate on a fresh Dawn on the latest update. Please reach out to our Support (https://bit.ly/2AWw5VA) so we can investigate this with you further.
OoohDecor
I find it quit hard to navigate and moving products to different sections. I've used websites before and this is the hardest I've ever used. Plus the pop up keeps popping up every 2mins which is SO FRUSTRATING!! I've looked at how to remove it but but I can't seem to find out how?? TBH this experience is harder than I thought and is basically putting me off using Shopify
Odpověď od návrháře
Hey there, we aren't sure what pop up natively would appear in the Dawn theme's editor. It could be coming from an app (such as newsletter, age restriction, discount apps) or something else from the admin. Please contact our Support (https://bit.ly/2AWw5VA) so that can take a closer look - we want the editing process to be smoother for you.
MIDBARON
I’m new to Shopify, and the process has been smooth. It’s just a shame that some basic features require digging deeper to set up, but overall the system seems well-organized and solid.
Odpověď od návrháře
Hello, thank you for your feedback on this. Our developers definitely see that some settings do require some searching for and we hope to improve on this in our newer free themes in the future (such as Horizon).
Curlew Crafts
*Updated* Fairly intuitive for someone with no coding. I recently redesigned my site with a new range of collections / menu items which has meant that the "You may also like" recommendations are now a bit of a mess. Will this issue correct itself with time?
Odpověď od návrháře
We are glad to hear Dawn has been intuitive. We also always recommend duplicating your theme before adding or removing sections or code, just to make sure that any changes don't break your layout. Definitely reach out to our Support (https://bit.ly/2AWw5VA) so that we can look into your announcement bar on mobile and to help optimize your recommended products.