Cathedral Cave
I like the collection-focused design, especially displayed on the homepage. However, product videos are automatically stretched, affecting presentation and user experience. It is also not possible to place a wishlist button near the Add to Cart section on product pages. I hope these issues can be improved in future updates.
Odpowiedź od projektanta
Thank you for your feedback. To prevent product videos from stretching, try the Auto Aspect Ratio setting in the Product media section—note this affects all product images. If you need help with media settings, reach out to our Support team (https://bit.ly/2AWw5VA). For wishlist features, we recommend using a wishlist app.
theamberstudios.com
The “Hide Unselected Variant Media” option is not functioning correctly. Currently, it only hides and displays the featured image of the selected variant, but it does not affect the other images associated with that variant.
Odpowiedź od projektanta
Thank you for your feedback. The “Hide Unselected Variant Media” option is intended to hide variant-specific images while common images remain visible. If you’d like us to check that everything is working as expected or to explain the feature, please reach out to our Support team (https://bit.ly/2AWw5VA) for assistance.
IanniHair
The theme video does not play on mobile or iPad, this is also affecting marquee text as well
Odpowiedź od projektanta
Hi, and thank you for your feedback. We haven’t been able to replicate the issues with video or marquee text on mobile and iPad in our testing. Please reach out to our Support team (https://bit.ly/2AWw5VA) with more details so we can assist you further.
Archē Rituals
Same issue as another user. "I have a issue when previewing the web store, carrousel/cards elements are too close and superimposed comparing the view in the edit mode. even after updating the last version of the theme." Please fix it asap.
Odpowiedź od projektanta
Thank you for providing details that you're experiencing the same issue as another user. We have tested a newly installed copy of the Dwell theme and are unable to replicate the issue being experienced. Please reach out to our Support team (https://bit.ly/2AWw5VA) so they can assist with troubleshooting.
Marsupium Leather
I have a issue when previewing the web store, carrousel/cards elements are too close and superimposed comparing the view in the edit mode. even after updating the last version of the theme.
Odpowiedź od projektanta
Hey there. We appreciate you taking the time to post your review. We have been unable to replicate any issue with superimposed elements or content appearing closer on the storefront than in the theme editor in carousel cards on any applicable section. Please reach out to our Support team (https://bit.ly/2AWw5VA) so they can assist with troubleshooting further.
Aura Clara
The theme is amazing in a lot of things but i have a collection with 26 products but it only shows 16 and i cant add more our put an option like “next page” and it says it have “infinit scroll” but dont have
Odpowiedź od projektanta
Hi, thank you for your feedback. For help displaying all products in a collection or enabling options like pagination or infinite scroll, please reach out to our Support team (https://bit.ly/2AWw5VA). These settings can be found in the Collection section, and our team can guide you through the setup.
The Friendsgiving Shop
I like it so far, but I can't figure out how to add a previous or next up button to individual blog pages. I can see that this available for the carousel on the home page but not on the individual blog posts. Any help is greatly appreciated. Thanks.
Odpowiedź od projektanta
Thanks for your review. Currently, blog post pages don't have this option - thanks for your feedback. If you’re eligible for Design Time (https://bit.ly/3ubw47Q) we could review that change for you as a customization if you reach out to our support team (https://bit.ly/2AWw5VA).
Pacific
This theme does not provide an option to set a custom width for sections. Currently, the only available layout width options are Page and Full. Even no option for banner custom width. Could you please guide me on how to adjust the width of all sections to a custom size.
Odpowiedź od projektanta
Hi, thanks for your review! There is also an option within "theme settings / layout" to adjust the page width for all sections. If you need design support adding left and right padding beyond the settings available in the theme editor, please reach out to our support team anytime (https://bit.ly/2AWw5VA) and we can review any adjustments.
Maria Lozada Estudio
when clients clic on buttons, the phones block look https://drive.google.com/file/d/1uvldGaKpim28-W1BGmRF9BLlYtJoUdnN/view?usp=sharing
Odpowiedź od projektanta
Hello, and thank you for reaching out. For help with this issue, please contact our Support team (https://bit.ly/2AWw5VA) so they can investigate and assist you directly.
Flowerbox
Perfectly love the theme. Everything works and looks and performs great. Nothing to complain. Clearly recommended!
Odpowiedź od projektanta
Hi there. Thank you for your feedback. We’re thrilled to hear you’re enjoying the theme and that everything is working well for you. We appreciate your recommendation and support.