Loved this theme and it worked great for what we needed. I put a lot of work into customizing this theme and i can not update to the latest release due to update issues "Updated copy of Dwell Theme added: code edits could not be included". "Some theme code changes from your old version weren’t carried over to the new copy." Why do i now have to spend a lot of time fixing this error?
Ohen Group Online Store
Worst theme bugs we've ever experienced. Add to cart buttons have ugly shadows we can't remove. Search tab off centre, inbox chat is tiny and the popup is weird. No colours moved over to the 4.1.1 update which also has added borders, lines and other elements to the store that aren't there.
The Fated Chapter Bookstore
We love this theme for our whimsical bookstore, but with the latest 4.1.1 update, none of the color themes went over and now I'm having to go through every page and template to adjust the colors back to what they were. I have no idea why they took that away, but I luckily have a copy of our website with the previous update, so I'm using that for now until I fix everything with the newer one.
Resposta do designer
Hi there, thanks so much for your feedback. I've sent you a quick email asking a bit more about your experience - feel free to reply to it if you have the time!
LINESplusPAPER
I tested the 4.1.1 update and had the same issue with link colors and color schemes not translating correctly. I really like the Dwell theme, but I can’t update my live store while this affects my design. I hope this can be fixed soon. Thanks for your work!
Resposta do designer
Hello, we really appreciate you taking the time to leave a review. Our developer team has adjusted the color picker, so colors should be translating correctly. If it's still not working correctly for you, will you reach out to support team to investigate a bit more? (help.shopify.com)
Venus Loves Neptune
After the 4.1.1 update, we are no longer able to universally customize our link colors within the theme editor. Also, we can no longer create color scheme templates, so now I have to redo some of my color choices throughout my website because not everything translated accurately with the update. Please bring back the ability to customize link colors WITHIN the theme editor!
Resposta do designer
Hey there! Thank you so much for taking time to leave a review. Our developer team has made some adjustments to the color picker via the theme editor, so things should be working again! If you're still having issues, will you reach out to our support team to take a closer look? (help.shopify.com)
Urban Grow UK Ltd
"On products with more than ~100 variants, the price does not update when a variant is selected. No fetch request is made on variant change — the variant JS appears to silently fail. Product: aluminium-rectangular-water-table, 168 variants. Please advise on a fix or whether a theme update is available."
Resposta do designer
Hey there, thanks for reaching out with your review. Our support team would love to take a closer look to see how this product page is set up and hopefully investigate why this is happening for your store. If you've got time, we'd love to hear from you! (help.shopify.com)
FM Auto Parts
Great for small stores, but completely breaks at scale. Heavy client-side JS causes Googlebot rendering timeouts on large catalogs (10k+ SKUs). When you test live a collection URL in GSC, the live test screenshot shows a completely empty product grid because the scripts time out. Visually beautiful, but if you rely on organic SEO indexing, this theme is highly problematic.
Resposta do designer
Thank you for sharing this detailed feedback! We’re thrilled to hear Dwell’s flexible blocks and editor are working well for such a large catalog. We’re always iterating on theme features, so if you ever have suggestions or questions, feel free to reach out to our Support (https://bit.ly/2AWw5VA).
SŌULAR
i have been using this one for 6 months now and on my iphone the first product picture is always random on my home page. i ve contacted shopify support many times. not sure if its a theme problem
Resposta do designer
Thanks for sharing your experience with Dwell. Our developers are aware of this iOS issue where a random image appears in the Featured Collection section, and are actively working to resolve it. Please connect with our Support (https://bit.ly/2AWw5VA) for any updates or further assistance. We’re here to ensure your theme works seamlessly across all devices!
Vestivium
After updating to the latest version, the website would not load on the iPhone 8. Upon investigation, it was found that the latest JavaScript was incompatible with this theme. As a result, the website would not load on the iPhone 8; specifically, when the website was opened, it would display for one second—showing the entire site—before quickly turning into a blank white page.
Resposta do designer
Hey there, thank you for this detailed report! iPhone 8 runs an older iOS version, and some newer JavaScript features can cause compatibility issues with older devices. Our developers are aware of this type of issue. Please reach out to our Support (https://bit.ly/2AWw5VA) so we can take a closer look with you.
Sōmï
I'm having trouble with the template. I have everything ready, but when I view my published page, the items appear as out of stock even though I have inventory. How can I fix this?
Resposta do designer
Hey there! Thanks for your review. We'll need a few more details to help with the inventory display issue. Please reach out to our Support Team (https://bit.ly/2AWw5VA) so we can look into this and assist you further.