Whisky Craft
We found bugs that we needed to get a developer to fix, some really major like the megamenu or filters not working. The accessibility is quite poor which is a legal issue, and the performance much worse than Dawn. The CMS is better but could do with a lot of improvement. Would suggest avoiding for the moment.
Răspuns de la designer
Hello, thanks for sharing your thought on Dwell so far. Our developers are constantly looking for ways to improve our new themes and take accessibility very seriously, so please reach out to our Support (https://bit.ly/2AWw5VA) so that you can share your exact findings so we can work on resolving any concerns.
BigTopShirtShop.com
UPDATE: Customer support says they have no reports of issues with the mega menu. Came back to my review and the VERY NEXT REVIEW says the same thing. Only thing worse than the these is the support. Terrible theme. Mega Manu does not work. Support doesn't know what a mega menu is. Not good enough for day one working with a new theme.
Răspuns de la designer
Hi there, we haven't been receiving reports of bugs within the Mega Menu for our new themes - but that doesn't mean there isn't one that you've discovered! Please reach out to our Support (https://bit.ly/2AWw5VA) so we can take a closer look into your theme to see why the Mega Menu isn't functioning for you.
Mónare
Update: When I update to the new version i lose some of my custom coding.. not really happy about that. I will not update until further notice or a update so i wont lose my customization i did
Răspuns de la designer
Hey there, we are happy to hear that Dwell is serving you and your business well. The Checkout and orders are not connected to your theme, but the Cart is so if you're missing Abandoned Cart analytics please reach out to our Support for further assistance (https://bit.ly/2AWw5VA).
Jedbaby
I am struggling for the theme to show my "collection images" in the menu section. I choose the menu, style to "Collection Images" but the menu navigation bar is not showing any images. Your sample shows it. I always had pictures setup in my collection so not a probelm. I set my collection sort to Manual as some people mentioned. It does not work! My menu it's just a huge white space on the right.
Răspuns de la designer
Hello, this would be something that our Support would need to take a closer look into your specific account to help with. Please reach out to our Support (https://bit.ly/2AWw5VA) so that we can pinpoint why this isn't functioning for you.
Evelynn Design Pvt. Ltd
I installed this to manage variant images, but it’s not functioning as expected. The images aren’t switching correctly, and I’ve followed all setup steps. I’d appreciate urgent support to resolve this issue—otherwise, I’ll have to look for alternatives. Please assist!
Răspuns de la designer
Hi, we appreciate you letting us know that the main reason you wanted to try Dwell was the variant image control. This is showing the functionality of the Combined Listing app (https://bit.ly/43wiUnZ) that is only available for merchants on the Plus plan (https://bit.ly/3HbeSKa). Our developers are aware that this is causing some confusion and have added this as a note in the theme's features.
Smooth Essentials
Its great! Simple and Clean look.
Răspuns de la designer
Hey there, thanks for sharing your thoughts and we are glad to hear that Dwell has worked well for you and your business. Look forward to even more features and functionality improvements in the upcoming updates!
Aya's Destash
This theme is seemingly great and full of features. I can love this theme. However, there are a few bugs that are pretty apparent which haven't been fixed over the two updates I've had so far. Something makes the scrollbar on the right of the browser disappear and the add to cart buttons on the product card grids don't line up. These basic characteristics work properly in most other free themes.
Răspuns de la designer
Hey there, we thank you for your honest feedback about Dwell. If you are viewing the theme on an older iOS device, that could be why you're seeing layout issues as this is something that our developers are looking to resolve. Our new themes work as expected on the latest 2 versions of each browser, but we are seeing specific issues popping up for iOS devices like you are referencing.
Ivy & Wick
Spent a lot of time customising, added additional images to one of the products and now all products show the same images of the product I added images too!!
Răspuns de la designer
Hi, if you want sections and blocks to only show on specific products, you need to use a different product template. You can learn more about the process in the Help Center Template documentation here (https://bit.ly/33s2n9B). If you still have questions or issues after reviewing that link, please reach out to our Support for further assistance (https://bit.ly/2AWw5VA).
MGW Clothing
Changed my mind. This theme is so slow. Plus the platform itself has gotten slow, especially Shop pay. There are so many issues with the performance that my Pagespeed insights are below 50. With Refresh theme it was at least 30 points higher. They really need to do better work on this and I've given them so many places to look.
Răspuns de la designer
Hello, we are glad to hear you're liking Dwell so far. The gift card recipient information is a feature that our developers are actively working on for future updates of our new themes. Thanks to merchants like yourself leaving your feedback, we can make adjustments to make Dwell better!
Venus Coraldives & Travel
The main issue with all the new released theme is the slide show doesn't automatically adapts to the mobile view and it shrinks coz of which the text is getting cropped. I have spoken to the support advisor however there is no update on this still. Take example of DAWN theme where everything is so so great the images in slides automatically adapts to mobile or tablet view. Pls do the needful ASAP.
Răspuns de la designer
Hey there, thanks for letting us know your feedback on the slideshow section. We have made our developers aware of there not being an "Adapt to First Image" setting like there is on Dawn! They are actively discussing this feature for an upcoming update. So keep watch of the "Support and Documentation" tab next to the Review one you're currently on to see if it's added in an update in the future.