Five-star support, even before I launched the site the support staff was answering my questions and helping me get the most out of the theme. Great theme and customer service! I'm very impressed with the amount of features and customization this theme allows, and with the general styling. It's really built for the ease of the end-user. Looks great on mobile too.
I've been long thinking about which theme to take. Went through many dozens and compared to each other. Somehow I always returned to Empire Theme. I'm so glad I listened to my instincts. A fantastic theme, with a great support. Highly recommended!
Very happy with this theme. Functional and well thought out. Love the design elements and the ease.
We're still setting things up with this theme, but I have to say we absolutely love it! We had outgrown our previous theme and this was the best overall solution. Fantastic search functionality. Awesome collection layout and quickview. It's not a theme that worked "right out of the box" for us, but no other theme did, either. If you're experiencing shop growing pains, this is the theme to get.
This theme is pretty with no substance! Pretty in the face but workless in the background. You need your website to bring more than just pretty. I buy a cheaper theme that gives me all the things this theme is missing. It's not as pretty, but it gets the job done and make my job a lot easier setting up a website business......This is just a shell, nothing more.
Love this theme and the support is top notch. I had a change to my theme that required knowledge in HTML and CSS and the support staff were quick to make the changes and quality check several times within minutes to make sure everything was working properly. All in all, fantastic theme and fantastic support. I'm more than satisfied.
I installed it 3 days ago. And found out that it has speed issues. In Google PageSpeed, it's score is bad. And the images don't load quickly, sometimes the re-load (which is weird). I sent two emails to the support but haven't heard anything back yet. That's disappointing.
World Class Support! Thank you, Reid!
Best theme of all in my opinion, suits my needs !
Good theme in itself, but support is laughable, as compared to other developers.