The theme is fine, but I'm not overly satisfied with their customer support. If you run into any issues, they ask you to contact one of their very expensive partners. If you have your own developers, that's fine, but if you ask for anything, be prepared to open your wallet. Now I work with external developers.

I have been using the Empire theme for over 5 years now, and I couldn't be happier with it! It works brilliantly for my gift store, and the customer service is second to none. Most recently, I had a major panic as coding from a seperate app had wiped half my site. Glenn helped me immediately and managed to completely fix everything within an hour, I can't thank him enough! 10/10 best theme ever!

Fantastic support in every way with Pixel Union!

The most well-structured theme we've encountered so far. Both the backend and frontend are well organized, making it a reliable, and solid basis to scale in the future. Our compliments to the developers of this theme!