I was recommended to use the empire theme through my online course. At first, I was reluctant to buy it because it costs relatively expensive to my financial condition. However, I'm satisfied I have chosen this theme since the UI and performance are good. On top of that, the pixelunion team is super helpful and fast in case question emerges. Hope this quality will remain.

Theme is great but the support is even better. Used the support multiple times and they've solved my issue every time - the guys know their stuff.

Empire is a great, high-performing theme with a clean, professional look. It handles our large catalog well and is easy to customize. Pixel Union’s support has been outstanding—Corey went above and beyond to help us improve our menu readability. Highly recommend!

I reached out to support about the issues and never got a real response or fix. At this point it feels like the bugs are just being ignored. When you’re paying for a premium theme, you expect the developer to at least acknowledge the problem and give some kind of ETA or workaround.