This theme is designed and supported by Pixel Union

All themes on the Theme Store also include:

  • Customizable content sections on home page
  • Mobile-friendly design
  • Search engine optimization
  • Social media icons
  • Drop-down navigation support
  • Built-in styles and color palettes
  • Free theme updates
  • Free stock photos by Burst

Stores using Empire

157 reviews

70% positive

  • 110 positive reviews
  • 8 neutral reviews
  • 39 negative reviews
Write a review
Bar Products Nov 05, 2020

Honestly a great theme to build a large catalog off of, but my favorite is the customer and IT support. I had a minor issue and the support team stepped up and fixed it without me having to do a thing!

Zinker Oct 29, 2020

VERY BAD COSTUMER SERVICES I HAD A TROUBLE NEVER RESOLVE AND I HAD TO BUY ANOTHER THEME NOT RECOMMENDED

Reply from Pixel Union Oct 30, 2020

Hey Zinker Team. We're so sorry to hear that you're having trouble while setting up! I can see that our support team is currently working with you on both of your support requests from yesterday. Please let us know in those support threads if you've run into any other issues and we'll do our best to help resolve that for you! Best regards, Pixel Union Theme Support

Nuvolt Solar Oct 24, 2020

TERRIBLE CUSTOMER SERVICE - What benefit is a good theme if you can't speak to anyone? They are terrible and if I could get a refund I would. I will NEVER use Pixel Union again. CUSTOMER SERVICE IS WHAT MAKES OR BREAKS A COMPANY. Try scaling your customer support team before taking more money from our pockets, leading to a poor customer experience! POORLY MANAGED COMPANY!

Reply from Pixel Union Oct 30, 2020

Hi Nuvolt Solar team. We're so sorry about the initial wait on a solution to your support requests. I can see now that one of your requests has been solved, and the other is in progress with one of our agents. Please let us know in either conversation if there are still unresolved issues that we can help you with!

TheHydrataseStore Oct 27, 2020

Here goes a brutally honest review... Great theme and design (probably one of the best I've seen out here)! I love it! However, their support team is a bit slow in responding to inquiries. It took about 2 weeks to get a response and the changes I wanted. Despite this, it is WORTH the patience and Norm from PXU has been more than wonderful in helping me make my changes. Highly recommended theme!

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