VBGK
Update: The support team is great. They provide effective solution. After paying the theme, I never received a reply for support. I have tried to contact for multiple times, but with no luck. If you're considering getting any themes from this developer, suggest you consider twice and find another one. We have used Focal before and the support's responses are fast. Disappoint!!!
Odpowiedź od projektanta
VBGK please note that you submitted your email address incorrectly, which prevented our responses from reaching them initially. We've since been in touch and resolved the issue, which was related to Shopify Markets rather than a theme bug. As always, we respond to all support tickets within 24 hours.
Oaken Vault
The Enterprise theme from Clean Canvas is fast, sleek, and beautifully modern. It made our store look incredible, and the support team was fantastic—responsive, helpful, and a pleasure to work with. Highly recommended!
Odpowiedź od projektanta
HI Oaken Vault - thanks so much for the lovely review and we are always here to assist. Stay tuned for some really great updates coming very very soon! Wishing you every success from all the Clean Canvas team!
Johnny Rockets Fireworks
This is a great theme with great support. The documentation is solid. I recently had a great experience with the support team. I would recommend this them for ANY store that has a large inventory.
Odpowiedź od projektanta
Hi Johnny Rockets Fireworks - so glad that you are getting the most out of the very nuanced and detailed settings and features we created for large inventory stores in ENTERPRISE. Wishing you every success from all the Clean Canvas team!
Habys GmbH
We highly recommend Clean Canvas and their excellent support team. A special thanks to David, who provided clear and detailed assistance with our theme translation issue. His help made the process much easier. The support team is professional, responsive, and truly dedicated. Great service and highly recommended! Thanks again, David!
HYPE
Good theme overall thanks for the support
Odpowiedź od projektanta
Hi HYPE - it is always a pleasure and feel free to reach out anytime. Some really great updates coming to ENTERPRISE in the very near future, stay tuned!! Wishing you every success from all the Clean Canvas team!
Game Den HQ
I liked this theme the most. I’ve used it for my store and had a great experience overall. When I encountered an issue (which wasn’t related to the theme itself), I contacted clean canvas and was helped by David. He quickly identified the cause, explained it clearly, and guided me through the solution. His support went above and beyond, and I truly appreciate the outstanding customer service.
Rubikon
Enterprise is an awesome theme! It looks super professional, runs smoothly, and has all the features we need. Customizing it was easy, and it made a huge difference in how our store feels. But the best part? The support team—seriously helpful and quick to respond. If you're looking for a solid Shopify theme, this one’s a winner!
Adorom Bedrooms
Thank you Clean Canvas for this great site. It looks very professional and like it will develop trust. Slowly I am learning how to use the more advanced technical features, but fortunately there was some good youtube videos to help. Great work.
Energiamegújítás
Love the theme and pleased with customer support too (thanks for your help Mitch and Victoria). Highly recommend for anyone looking for a nice and powerful theme loaded with features! :)
Odpowiedź od projektanta
Hi Energiamegújítás - thanks so much for the fantastic review and our team are always here should you need us again! Wishing you every success from all the Clean Canvas team!
Mascotas1000
Estoy muy satisfecho con el tema Enterprise de Shopify. La personalización es increíble y se adapta perfectamente a las necesidades de mi tienda online. La velocidad es excelente y la experiencia de usuario es muy fluida. Además, el soporte técnico ha sido muy eficiente, resolviendo rápidamente cualquier duda. ¡Definitivamente seguiré utilizando este tema para mi tienda! Lo recomiendo al 100%.
Odpowiedź od projektanta
Hi Mascotas1000 - It is wonderful to hear how much you are enjoying ENTERPRISE and how much it is contributing to the success of your store. Wishing you every success from all the Clean Canvas team!