Abicus
We have been using Envy theme for years, we really love the clean look and feel of it. We have recently just done a major update and the support team at Eight Themes have been amazing from the get go, super helpful and supportive, it made the process less stressful. Thanks a bunch to Spencer and Dale.
Odpowiedź od projektanta
Thank you so much for your wonderful review! We’re delighted that Envy has been part of your store for so many years and that your recent update went smoothly. Anything else you need, please let us know :)
Kate Daniels Design
I had a very old version of this theme (2018!) and when I ran into a few technical problems, Spencer and his team were so helpful, talking me through step by step what I needed to do. They were very quick to reply to my emails, efficient, friendly and straightforward. I am very happy with the Envy theme and the team behind it are great.
Odpowiedź od projektanta
Thanks so much! So glad we could help, anything else you need please just let us know :)
ROSEBULLET THE LABEL
The Envy team has been incredibly supportive. They usually respond within 24 hours and are always happy to share their knowledge. We’re a small business, so I often reach out to Dale when I need help, and he has always been patient, kind and generous with his advice. I really appreciate the support. Highly recommended!
Odpowiedź od projektanta
Thank you for such a lovely review! It’s a pleasure to support you and your business, and we’re delighted that Dale’s patience and advice have made a difference. We’ll be sure to pass on your kind words. Thank you for recommending Envy - we’re always happy to help!
Chipper & Cheeky
Great website theme! It is highly customizable and the EightThemes support team has been extremely helpful with specific questions we had about coding, even providing snippets to make the fixes easier to solve. Thank you!
Odpowiedź od projektanta
Thank you so much for the lovely review! We’re really glad you’re enjoying Envy and that our support team could help with the customizations and code snippets you needed. We really appreciate you choosing Eight Themes, and we’re always here if you need anything else. 😊
Madame Tulle
I've been using the Envy theme since May and absolutely love it. It has a modern, premium look and is very easy to customise. The built-in sections and features make designing beautiful pages simple, even without coding. On top of that, the support team is fantastic, quick to respond, knowledgeable, and incredibly helpful. Highly recommend!
Odpowiedź od projektanta
Thank you so much for the kind words - this genuinely made our day. We put a lot of care into making Envy feel premium while keeping it easy to work with, so it's wonderful to hear that's coming through for you, especially the no-code customisation. I'll also pass your feedback on to the support team; they'll be thrilled to know they made a difference. Wishing you every success with your store!
Gentle Fawn
We relaunched our site with the Envy theme (from the Dawn them) recently and LOVE the functionality and customization of the theme. The EightThemes support team (especially Dale) have been excellent. They always reply within 24 hours (time differences) and are super helpful. If you are looking to improve your site I would definitely suggest working with this team.
Odpowiedź od projektanta
Thank you so much for the heartwarming review! We're thrilled that Envy’s functionality and customisation gave your new site the exact upgrade you were looking for! It's also fantastic to hear that Dale could provide such helpful, consistent and timely support! If you run into any more questions, please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!
Magnetics Collection
We've been really happy with the Envy theme as our brand has evolved and highly recommend it! The theme provides a clean, premium shopping experience while offering flexibility for detailed customization. The support team has been responsive, professional, and genuinely helpful throughout the process. The whole foundation is truly perfect for building - from the start to future growth!
Odpowiedź od projektanta
Thank you so much for the delightful review! We're thrilled that Envy is providing such a strong foundation to showcase your brand! It's been an absolute pleasure supporting you along the way, and we're so glad that the Team could help bring your vision to life! If you run into any more questions as you continue to grow, just let us know! We’ll be here and more than happy to help!
Oral Prevent | Dr. Thomsen
I submitted a support request regarding an update of the theme from an older version to the latest one. The support team replied promptly, in a friendly and very professional manner, which meant I was able to carry out the update easily and reliably. Now it’s time to focus on content management, and I’m very keen to see how that goes.
Odpowiedź od projektanta
Thank you so much for the amazing review! It’s a pleasure to hear that you had such a great experience with our support team, and we’re thrilled that the update process was smooth and easy! We’re excited to see how your store looks once you’ve added more content! If you run into any more questions along the way, please do let us know! We'll be here and more than happy to help!
Zinnia Brand
Muchas gracias a Dale R por su ayuda para configurar el tema a nuestro gusto. Es un placer
Odpowiedź od projektanta
Thank you so much for the wonderful review! I'll be sure to pass your kind words along to Dale; he’ll be thrilled to hear that he could help you get Envy configured exactly to your liking! It’s always a pleasure helping our merchants bring their vision to life. So if you need anything else, please don't hesitate to get back in touch and let us know. We'll be here and more than happy to help!
mitchellbrandsmea.com
Im having serious issues with the theme in the middle of an important ad campaign. Store is lagging and doesn't load it at all.
Odpowiedź od projektanta
UPDATE: We followed up with the merchant immediately and have sent several check-ins over the past couple months to investigate these performance concerns. We are yet to receive a response to our diagnostic questions; however, we have monitored the store's front-end and can confirm it has remained live and fast-loading throughout this period!