Oral Prevent | Dr. Thomsen
I submitted a support request regarding an update of the theme from an older version to the latest one. The support team replied promptly, in a friendly and very professional manner, which meant I was able to carry out the update easily and reliably. Now it’s time to focus on content management, and I’m very keen to see how that goes.
设计师回复
Thank you so much for the amazing review! It’s a pleasure to hear that you had such a great experience with our support team, and we’re thrilled that the update process was smooth and easy! We’re excited to see how your store looks once you’ve added more content! If you run into any more questions along the way, please do let us know! We'll be here and more than happy to help!
Zinnia Brand
Muchas gracias a Dale R por su ayuda para configurar el tema a nuestro gusto. Es un placer
设计师回复
Thank you so much for the wonderful review! I'll be sure to pass your kind words along to Dale; he’ll be thrilled to hear that he could help you get Envy configured exactly to your liking! It’s always a pleasure helping our merchants bring their vision to life. So if you need anything else, please don't hesitate to get back in touch and let us know. We'll be here and more than happy to help!
mitchellbrandsmea.com
Im having serious issues with the theme in the middle of an important ad campaign. Store is lagging and doesn't load it at all.
设计师回复
I’m so sorry to hear that you’re experiencing issues, especially during an active ad campaign. We know how critical performance is at this time! I’ve checked your site’s front-end and it currently appears to be loading correctly on our end, which suggests there might be a specific conflict or setting we need to investigate together. Please reach out to us immediately at support@eightthemes.com!
Electric Melon
The Envy Theme has been great and Eight Themes has been great to work with - They are responsive and effective at fixing any issues + answering questions. I had a web designer initially set up my site and teach me how to add collections,etc. Since then it has been easy to run by myself!
设计师回复
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you’ve had such a positive experience with Envy! Hearing that your site is easy to independently run is the best compliment we could receive! If you run into any more questions, please feel free to reach out any time! We'll be here and more than happy to help
