由 Eight 提供
A clean style ideal for regular promotions and featured products
We chose a paid theme over the free ones, expecting to get better support with a purchased theme. It's quite the contrary:
Shopify support is washing their hands if there is an issue but can email to the theme developer..
WE-Themes, if not sleeping in the comfort of their Timezone, is making a real effort to convince me that it's not their fault, but my (non-existing) developer. Never again
Thanks for choosing Envy, and apologies you've been unhappy with the support you received. As mentioned via email, an app or custom change has broken your themes functionality. We're very happy to jump in and find out what app is breaking your theme, just pop our support team an email, and we'll jump straight in.
It is IMPOSSIBLE to make edits to this. The editor keeps crashing and takes over 30 seconds to reflect any changes. I am worried that it will also be slow once we publish the site. So very disappointed. I would return it if I could.
Sorry to hear you've run into problems. Thirty seconds to reflect a change in the editor certainly isn't the normal function of the theme! I have emailed you directly, and the team here will do some digging into what may be causing this. Also want to reassure you Envy is built with speed in mind, We'll get you up and running ASAP.
I am unable to make the slightest change to this theme in any sort of efficient manner. The editor is EXTREMELY slow in its responsiveness. I place the cursor inside of a text field in order to customize the text and it took a full 8 seconds to delete a single letter.
Hey Yamilec, sorry to hear you ran into problems editing your theme. From the discussions you've had with the support team here I can see your issue is fixed, and was caused by a certain browser. This could be down to a number of factors, we're looking into this our end, have just sent you an email, and will keep you updated on what might have caused this. Any other issues, please just let us know
We are very enthusiastic about the service, very quick response and always willing to help!
Thanks for the positive review! Glad you've found our support team helpful, i'll pass on your comments. Anything else you need, pleas let us know :)
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