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This theme is designed and supported by WeTheme
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Share promotional messages with your customers.
Feature a multi-level drop-down menu to help customers easily navigate your store.
Promote your latest sale, promotion, or discount at the top of your store's home page.
Tag images by dragging hot-spots for easier in-context discovery of your products.
Give customers a closer look and extra product details when they hover over an image.
Designed specifically for smaller devices and mobile commerce.
Overall the look and functionality of the theme is great, I had a few issues but the team emailed me to help resolve them.
Thanks for the positive review, so glad you're enjoying the look and functionality of Envy, and that the team could help resolve the issues you had. Anything else you need, just let us know :)
We chose a paid theme over the free ones, expecting to get better support with a purchased theme. It's quite the contrary:
Shopify support is washing their hands if there is an issue but can email to the theme developer..
WE-Themes, if not sleeping in the comfort of their Timezone, is making a real effort to convince me that it's not their fault, but my (non-existing) developer. Never again
Thanks for choosing Envy, and apologies you've been unhappy with the support you received. As mentioned via email, an app or custom change has broken your themes functionality. We're very happy to jump in and find out what app is breaking your theme, just pop our support team an email, and we'll jump straight in.
It is IMPOSSIBLE to make edits to this. The editor keeps crashing and takes over 30 seconds to reflect any changes. I am worried that it will also be slow once we publish the site. So very disappointed. I would return it if I could.
Sorry to hear you've run into problems. Thirty seconds to reflect a change in the editor certainly isn't the normal function of the theme! I have emailed you directly, and the team here will do some digging into what may be causing this. Also want to reassure you Envy is built with speed in mind, We'll get you up and running ASAP.
I am unable to make the slightest change to this theme in any sort of efficient manner. The editor is EXTREMELY slow in its responsiveness. I place the cursor inside of a text field in order to customize the text and it took a full 8 seconds to delete a single letter.
Hey Yamilec, sorry to hear you ran into problems editing your theme. From the discussions you've had with the support team here I can see your issue is fixed, and was caused by a certain browser. This could be down to a number of factors, we're looking into this our end, have just sent you an email, and will keep you updated on what might have caused this. Any other issues, please just let us know
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