Tarinika
Great. I am getting good help from the support as well.
Svar från designer
That's so great to hear! 😊 We really do put a lot of heart into making sure our support team is there when you need them. Means a lot that you're feeling that. If there's ever anything else you need, don't hesitate to reach out — we've got you!
kacow
Firstly - I love this theme. It is the most user-friendly one that I have tried. Much more intuitive than the other ones I have used. Secondly - the customer service is absolutely amazing. I have bombarded the developers with questions. I get a response pretty much immediately, and every request is resolved super fast. A branding company recommended Eurus to me - so glad I took their advice!
Svar från designer
Wow, thank you so much — this truly made our day! We work really hard to make Eurus as intuitive as possible, so hearing that means everything to us. And never worry about asking too many questions — that's exactly what we're here for! So glad the branding company pointed you our way. Please feel free to get back if you need any help.
Offtopic
I’ve had a really great experience with this team. The support has been fast, friendly, and very helpful whenever I needed assistance. They take the time to understand the issue and provide clear, effective solutions. The product itself is well-designed and works smoothly, which makes everything even better. It’s clear that a lot of care goes into both the service and the quality of their work.
Svar från designer
Thank you so much for your kind words! We're really glad to hear you had a great experience with both our support and the theme. It means a lot to us that you noticed the care we put into our work. Always here if you need anything!
Salut Fred
We have been working with Hank on a customization with a lot of very small details and he's been extremely helpful communicating with the developers and coming back with working solutions. We are VERY grateful to Omni Themes and to Hank (and the developer(s)) for everything. 5 out of 5 stars
Svar från designer
Thank you for your amazing feedback! We’re very happy to hear Hank and the team could support you through such detailed customization. Your appreciation means a lot to us. Thanks again for trusting Omni Themes!
Nivv
very good! Customer support is also very responsive!
Svar från designer
Thank you! We’re glad you’re enjoying the theme and our support. Always here to help whenever you need!
Roshedi
Solucionaron mi problema, gracias!
Svar från designer
Hola, puedes ajustar la traducción del mes en el contenido predeterminado del tema -> mes. Hemos intentado ponernos en contacto contigo para ayudarte con todos los problemas, pero no hemos recibido respuesta. Ponte en contacto con nosotros en support@omnithemes.com o por WhatsApp al +84399940991 para que podamos ayudarte, o bien déjanos tu correo electrónico y nos pondremos en contacto contigo.
ALO'BITES
5 stars for the Eurus theme and the BSS support team! While the theme itself is feature-rich and very responsive, their support for customization is what really impressed me.As someone who isn't a coder, I needed help adjusting the menu and layout or font display]. The technical team was excellent. They understood my request immediately and provided a quick fix. They make you feel valued.
Svar från designer
Thank you so much! We’re really happy to hear our team could support your customization needs. Making things easy and smooth for you is our goal. Appreciate your trust!
ROSAFÉ
Eurus is one of the best Shopify themes we’ve used. It offers a clean, modern design, strong performance, and many built in features. The support team is excellent, very fast, responsive, and always helpful. Highly recommended for any brand looking for a premium and conversion focused store.
Svar från designer
Thank you for your wonderful review! We’re glad you’re enjoying Eurus and our support. Your recommendation means a lot to us!
Tecbears 3D Store
The service is top-notch, the technical support response is very quick, and it is very professional and patient!
Svar från designer
Thank you so much for your kind words! We’re really glad to hear you’re satisfied with our service and support. Our team always strives to respond quickly and provide clear, professional assistance. Don’t hesitate to reach out anytime you need help!
WILLIT
The support team responds promptly, and their technical team has effectively resolve the issues we’ve encountered so far. Highly recommend!
Svar från designer
Thank you for your feedback! We’re happy to hear our support team has been responsive and able to resolve your issues effectively. Your recommendation means a lot to us, and we’ll continue doing our best to support you whenever needed.