3.5/5. The theme is very clean and basic—no fancy features, but it works well for a large catalog (19k SKUs). Customer service wasn’t very helpful. They said they couldn’t assist, even though a code on their support page worked. They tend to outsource to Storetasker, and even simple help was called a “one-time courtesy.” Not the best experience after spending CAD 624.
We are using the Expanse theme for our Shopify store, and the experience has been excellent. Recently, we faced a mobile layout issue on our product pages. The support team responded quickly, understood the problem clearly, and provided an effective solution in a very short time. Their technical knowledge and professionalism truly stand out. Highly recommended theme with outstanding customer supp
We've been using the Expanse theme for years. It's easy to use, highly customisable, displays well on mobile and plays nicely with third-party apps and plugins. Support (though rarely needed) has been prompt, polite and effective. 5 stars!
Clean, premium Shopify theme with smooth performance and very helpful support.
I’m very happy with my template, and the customer service is good if there’s ever a problem
A high-quality, fully responsive theme offering plenty of customization options. The support team is excellent as well. They were always quick to respond and very helpful in resolving my issues. Definitely a theme I would recommend without hesitation!
High quality responsive theme with lots of design and customizations possibilities. Really good support as well. I've been in touch with them a few times and they've always been reactive and helpful with the issues I met. I highly recommend!
Brilliant theme, very well laid out and practical. Fantastic support when needed 🏆
Expanse is a fantastic theme for large catalogs. The mobile filter z-index issue was fixed within hours by their amazing support team with a perfect hotfix. Lightning-fast, professional service. Highly recommend Archetype Themes!
Very happy with this theme and have found support to be helpful and responsive.