Ancarta
Hello, I was very happy with this theme until the 3.5.0 update. When I updated it ruined everything. Text is now different (size, font, colour). Background behind text on pages has disappeared.
设计师回复
We haven't had reports of similar issues with the 3.5.0 update, so it may be an app integration, or similar integration, that is breaking the connection to your previous theme settings for text and color. You can use the online editor to see if there are unexpected updates to your config/settings_data.json file. If you need help, our Support team (https://bit.ly/2AWw5VA) may assist further.
Free Shop
I raised a problem I had and the support team replied with a solution right away! That matters a lot and I appreciate it very much.
设计师回复
Hi, just to clarify, you can display the Vendor (Brand) in the product grid by adding a text block and connecting it to the Vendor dynamic source, no coding required. If you need assistance, please reach out to our Support team (https://bit.ly/2AWw5VA) for guidance.
Lindas Boutique
Love the theme. So far, I haven't had any issues. My only dislike is the comparison slider. The look is nice, but the image should be clickable to redirect to the product. Also, in desktop view, it appears vertical, and it looks empty on the sides. The comparison sliders should appear next to each other in desktop view. I know it's free, but that addition would be nice. Thanks.
设计师回复
Hello, thank you for your feedback and suggestions. We’ve shared your comments with our developers. You may want to check the Direction setting in the section and set it to Horizontal for desktop to adjust the slider layout. If you need help, our Support team (https://bit.ly/2AWw5VA) can assist further.
R a z o u t
Excelente tema, probé todos los temas gratis en 1 día y les hice un test con pagespeed tal como venían por defecto y vacío, Fabric es el tema con LCP más bajo y carga más rápida de todos los gratis, pero me vuelve loco un error (hay un signo "punto" en el espacio en blanco en el bloque donde escribes la descripción del producto en la página de producto que es imposible de eliminar)
设计师回复
Gracias por tus comentarios y por probar los temas. Nos alegra saber que Fabric te ha resultado rápido y eficaz. No hemos podido replicar el problema con un punto en la descripción del producto. Ponte en contacto con nuestro equipo de soporte (https://bit.ly/2AWw5VA) para que podamos ayudarte a solucionarlo.
The Courtyard
Best theme I’ve found in terms of design, visually clean and modern. However, there are major performance issues. On Safari, the theme is extremely slow and almost unusable. Also, product cards on the landing page often don’t register the first click, requiring a second tap. Great design, but performance must improve or I’ll have to switch.
设计师回复
Thank you for your feedback. We’ve tested a theme store copy of the latest version of Fabric and haven’t been able to replicate any speed or click issues when using Safari. These problems can often be caused by apps or custom code. Please reach out to our Support team (https://bit.ly/2AWw5VA) for troubleshooting so we can help investigate further.
QUERENCIA
Hello, I really like the theme and don’t want to switch, the design and usability are great. However, I’m experiencing an intermittent issue where the first click on buttons/links doesn’t register, and only the second click works. There are no console errors. Could you please help investigate what might be blocking or delaying the first interaction?
设计师回复
Hi, and thank you for your feedback. We’re glad you enjoy the theme’s design and usability. We haven’t been able to replicate the issue with button clicks in our testing. Please reach out to our Support team (https://bit.ly/2AWw5VA) so we can investigate further and assist you.
UNA MODELLA
Nice very good I have make a nice looking website with it and is free themes very nice good job Shopify you nails it again 😍
设计师回复
Hi, and thank you for your feedback. We’re glad to hear you created a great-looking website using the theme and appreciate your positive comments and support.
Decorada.lt
Absolutely problematic theme. Especially with products pictures loading in collection pages. Even more bugs for Safari users. Sometime photos are shown just randomly not the first as selected of product. Sometimes few products don't even load up. Also there is a lot of small bugs which could be solved by coding, but main thing that it has delays, lags and products pictures not loading correctly.
设计师回复
Thank you for your feedback. We’re aware of some collection image and Safari issues. Our developers are working on fixes. Some Safari issues have been resolved in recent updates, so please ensure you’re on the latest version. For persisting lag or loading problems, often related to apps or custom code, please reach out to our Support team (https://bit.ly/2AWw5VA) for help.
SUHISU
Overall I like the theme since it gives me so much flexibility, however I have struggled a lot when I try to update the Cart page. Even though I update the context in the cart page, it is not being updated in the online store. That's why I need to spend lots of time to finding correct parts to edit the theme code. ++ Also, empty search bar can not widely editable in the theme...
设计师回复
Hello, thanks for your review. If you need help navigating the theme, feel free to reach out to our support team anytime (https://bit.ly/2AWw5VA) and we'd be happy to walk you through it - taking a look at your store specifically would help us give tailored advice.
PILOTLOGBOOK
Its a great theme when it works. I find that safari users get a bad experience as things often don't work. I've yet to find a version that works for all devices other than the version im using at the moment (1.0.5). When they fix these issues I'll change the review.
设计师回复
Hi, our developers are aware of older iOS devices having issues and are currently working to get those layout issues resolved. If you are seeing these issues on desktop Safari that is within the last two updates, please reach out to our Support (https://bit.ly/2AWw5VA) so we can take a closer look. We want to ensure that you aren't encountering anything on Fabric that hasn't been reported yet.