After a lot of research, I decided to go with Fashionpoolism a few years ago. I love the format, appearance and store owner interface. The company has been great to work with, something lacking in today's world. It lends itself well to my award winning nature photography and I highly recommend this company.
underground offer fantastic support and i love the theme :) Thanks
Thank you for your kind review, we are very happy to help and pleased to hear that you love the theme!
I have been very happy with this theme so far, particularly the customer service support! When I email with questions (I am not super tech-savvy!) Fashionopolism's team is quick to reply with detailed responses, walking me through how to make the desired changes or offering customized support when needed. I am very pleased with this theme and the look and ease of building my site overall!
Thank you for your kind review. Our team is very happy to help and look forward to seeing your store grow!
I have been using this theme for several years and yet no automatic theme update made available. This is not good for business as this can increase bot activity and attacks on the website. There should be a way where the theme can be easily updated at any time.
This is incorrect. Older (pre-2021) theme versions can not auto update - this is a Shopify wide limitation and not something the theme controls. Post 2021 theme versions can auto update, your store is using a very old theme version that pre-dates Shopifys own update capabilities. Theme version wouldn't have anything to do with bots at all. We are here if you need any help.
Very happy both with the theme and how much you can customise it with all the built-in features, and especially happy with the support.
Thank you for choosing our theme and for sharing your experience. We are here to help if you need us!
Super happy with this theme and the service we have received. We needed a theme upgrade recently and it was done seamlessly. Very responsive team that are extremely helpful and easy to deal with. Website is looking awesome. Highly recommend.
Thank you for choosing our theme and for recommending it to others. We are happy to help and here if you run into any issues.
Many thanks for the great support! We like the theme very much and in case of problems, the team was able to help uns quickly :)
Thank you for sharing your experience with our theme. We are very happy to help and here if you need us.
Great theme and Amazing Customer Support !!
Thank you! We are very happy that you like the theme and that our team was able to help!
We love this theme and the support team is wonderful. Highly reccomend!
Thank you for your kind review and for choosing our theme. We are happy to help and pleased to hear that you love the theme.
Kaytee from the Underground Support Team was amazing! She quickly addressed and resolved my theme issue with professionalism and expertise. Her clear communication and efficient problem-solving made the process seamless. I truly appreciated her positive attitude and the way she kept me updated every step of the way. Excellent support — highly recommend!
What a great review, Thank you for sharing your experience of working with our support team. It is great seeing Kaytee's efforts recognized in such a way. We are here to help if you run into any problems.