由We are Underground提供
The theme has great potential, depending on your niche. However the most important thing of this theme is the customer service. Mr Connor literally solved any issue that I faced during my journey to complete my website. One of the top customer service experience that I had as a client in general. Thanks a lot for your great support and professionalism
Thank you for taking the time to add your review of our theme. It is great to hear that you have had an excellent experience with our support team and that Connor was able to assist with issues that you encountered.
We love this theme so much. But what we love slightly more is the great customer service. We've recently upgraded to Shopify 2.0 and have had quite a few teething issues. We Are Underground have always replied fast and with very succinct answers to my questions. For trickier issues, they've also logged on for us and tweaked the code which is super helpful. Can't thank these guys enough!
Thank you for choosing our theme and for giving us such a great review. We know how time critical it can be when setting up a store or dealing with problems so always do our utmost to keep our replies as fast as possible. We are very proud of your comments
Amazing customer service. Helpful. Timely and professional.
Thank you for adding a positive review of our theme and support team. We are always here to help if you have any other issues or questions.
Love the look and feel of this theme. I'm in the middle of building my site, i've been using the trial version of the theme. I purchased yesterday but had a couple of 'User Errors' that i couldn't figure out. I emailed support and Tiffany responded sorting my issue within just a couple of hours. Gives me great confidence going forward. So far definitely so good
Thank you for choosing our theme and for this great review. Tiffany is always very happy to help and we are glad that our support has made a difference. We are here if you have any issues or questions
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