Kasedia.store
I had a question about my Shopify theme from Eight, and the team responded incredibly fast and professionally. They explained everything clearly and guided me step by step. What impressed me most was how patient and helpful they were with someone who is not a programming expert. This is exactly what great support should look like!
Antwoord van ontwerper
Thank you so much for the kind words! We’re thrilled to hear that our team could help you navigate your questions with ease and provide the step-by-step guidance you needed. You shouldn't have to be a coding expert to build a beautiful store! So if you do run into any more questions, please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!
Wine Adore Singapore
These guys are quick to respond, they bring the A game when it comes to customer assistance!
Antwoord van ontwerper
Thank you so much for the fantastic review! We're delighted to to know that our team was able to jump in and help when you needed it! We always aim to provide that level of support, so we're glad we could bring the A game for you! We wish you continued success with your store, so If you run into any more questions, just let us know! We'll be here and more than happy to help!
Damora-Care.nl
Theme works for every occasion and works perfect also if you need any help they will help you out in no time! Perfect service
Antwoord van ontwerper
Thank you so much for the 5-star review! We’re thrilled to hear that the theme is working perfectly for your Store's needs! Our support team prides itself on being quick to help, so it’s great to know we hit the mark for you! We wish you continued success with your Store and if you run into any more questions, just let us know! We'll be here and more than happy to help!
FUPstudio
The theme is amazing, and the support makes it even better. I didn’t expect this level of custom help, Dale was incredible. He assisted with tons of tweaks and adjustments on my website. Highly recommended, they truly exceeded my expectations.
Antwoord van ontwerper
Thank you so much for the fantastic review! We are delighted to hear that Dale provided such valuable assistance with the various adjustments and tweaks needed for your website! It's wonderful to know that his help allowed you to get the most out of the theme! We will be sure to pass your praise along to him! If you have any further questions, just let us know! We'll be here and happy to help!
Moon School
Switched from an other platform to Shopify and the Flow theme has worked a treat! Love the layout and a huge shoutout to the support team who are quick to respond (no matter how trivial my earlier requests were). Always helps having peace of mind of working with a proactive team and the nice updates they do to the theme. Cheers.
Antwoord van ontwerper
Thank you so much for the thoughtful review! We’re delighted to hear that Flow has been a great fit since moving to Shopify, with the layout and updates working well for you! It’s especially nice to know that our support team could give you that extra peace of mind! Thanks again for the kind words and if you run into any more questions, just let us know! We'll be here and more than happy to help!
Red Fragrance Floral Design - Flowers Crows Nest
Huge thank you to the team at Eight Themes! Their response time was incredibly fast, and they were so helpful and professional throughout the process. It made everything smooth and stress-free. Highly recommend their team if you’re after great service and quick support.
Antwoord van ontwerper
Thank you so much for taking the time to share such a delightful review! We’re overjoyed to hear that our Support Team made this process feel easy and well supported! Knowing it had a positive impact means a lot to everyone here at Eight! We truly appreciate the recommendation and if you run into any more questions, please do let us know! We'll be here and more than happy to help!
Vermont Nut Free Chocolates
I'm very happy with this theme. I think it looks great and has a good user experience. If you ever run into issues or you want to customize something and are not sure how, the support is awesome. They're so fast and so helpful. I only have good things to say!
Antwoord van ontwerper
Thank you so much for leaving such a wonderful review! We're delighted to hear that the theme has been working well for you and that our support team was able to assist when you needed a bit of extra help! If you run into any more questions or need a hand with anything else, please don’t hesitate to reach out! We’ll always be happy to help!
Cocoa LaBear
We’ve used the Flow theme for over 3 years. Early on there was a learning curve and slower support, but the team has made major improvements. Today it’s easy to use, stable, and beautifully designed. Dale is excellent and brings technical skill, patience, and genuine kindness. The team appears based in South Africa, so replies may arrive overnight for U.S. users. Highly recommend.
Antwoord van ontwerper
Thank you so much for this thoughtful and detailed review! We’re grateful to have you with us as Flow has evolved over the years and It means a lot to hear that the improvements we’ve made have made a real difference! I’ll be sure to pass your kind words on to Dale - he’ll really appreciate them! If you run into any more questions, please do let us know! We'll be here and more than happy to help!
Chef Jeni & Company
I was so impressed with the quick professional response from the support team. They made it so easy for me to fix my issue in just a few minutes and made sure to follow up to ensure things were working.
Antwoord van ontwerper
Thank you for your lovely words about our support team - they pride themselves on their quick and detailed responses. If you run into any more questions, please do let us know. We'll be here and more than happy to help :)
glucaBAN
Flow is an outstanding theme — beautifully designed, intuitive to use, and exceptionally polished. The support from Dale has been nothing short of fantastic — fast, attentive, and refreshingly straightforward.
Antwoord van ontwerper
Thank you so much for leaving such an amazing review! The entire team at Eight is delighted to hear that you're having such a pleasant experience with Flow, along with the Support that comes with it! Dale really is fantastic! I'll be sure to let him know how much of an impact he's had! If you run into any more questions, please do let us know! We're here and more than happy to help!