lémelle SKINCARE®
Excellent support: They respond within 24 hours and immediately look into any issues. Highly recommended!
Excellent support: They respond within 24 hours and immediately look into any issues. Highly recommended!
Love the Focal theme. We've used it for a number of years and it's very stable, no glitches, stylish, modern, and offers all the latest bells and whistles. Maestroo continues to update and support it as Shopify evolves. Maestroo's tech support is excellent, prompt and knowledgeable.
I've had great luck with this theme. It's a bit older now, but I've still been happy with it. Their support is great and usually gets back withing 24 hours and is very happy to help with directions and offering to do it for me when it's complicated.
Wort theme ever, do not fight with it, difficult to make simple actions like putting my logo in my footer page on top of a text or buttom. if you want to put a logo it takes a hole block. no good
We're sorry to hear you're having a bad experience with the theme. Unfortunately we did not receive any support ticket from you so we could not try to help you. If you have any question, please fill in our contact form here: https://support.maestrooo.com/article/805-contact-us We want to remind merchants here that reviews are not a support channel, so we can't provide any help here.
We’ve been using the Focal theme from Maestroo, and it’s a great theme. It is modern, well designed, and very flexible, allowing us to create a premium and professional online store. A special thanks to Eduardo, who is extremely kind and professional. He takes the time to explain everything step by step, making even complex projects easy to understand and implement.
DNT BUY THIS, The theme feels very basic and limited, even compared to free themes. It lacks essential flexibility.On the product page, you can’t move key elements like the title, price, or rating. On the collection page, the description is fixed at the top with no option to move it below the products unless you edit the code.it has one css file handling all the theme code, which totally pathetic.
We're sorry to hear you're having a bad experience with the theme. Unfortunately we did not receive any support ticket from you, and the store we found (fjackets.com) is not a Shopify store. If you have any question, please fill in our contact form here: https://support.maestrooo.com/article/805-contact-us
Well thought out theme with great features and clear setup guidance. Our most recent query was handled by Eduardo fantastically well, many thanks!
Not getting support for custom liquid options are not showing in cart page.
I've used the Focal Theme for 5 years on my eCommerce. It remains current in design and technology with constant updates. The support is fast and efficient. My last help was with Zor Lima, who solved my issue. Using a paid theme is worthwhile due to the excellent support service.
Great and fast support from Eduardo. Thanks a lot.