I recently discovered the Focal theme, and I am beyond satisfied! It’s incredible, complete, and offers huge functionalities that elevate the user experience. Visually stunning, smooth, and optimized. The support is very, very responsive. Huge thanks to Karla S. for her professionalism. If you’re hesitating, don’t! Focal is amazing, and I highly recommend it 1000%!
Highly recommend the Focal theme! The minimal design is stunning and the functionality is top, making it super easy to create a sleek and professional-looking store. Everything is well thought out, from various layout options to a smooth user experience. Amazing support team! A huge thanks to Gilda, who went above and beyond to help me and made sure everything was running perfectly.
extremely poor communication, no direct email processed a DMCA with no notice to have site shutdown in 24-hours.
DMCA is sent automatically to stores using an unlicensed theme, which was the case for your store. Shopify gives a 3-day notice to purchase the theme. We want to remind merchants that, to avoid such issues, you must ensure to purchase the theme from Shopify Theme Store exclusively.
This theme works great for my site and customer service has been responsive and super helpful.
Great Theme, love the minimal design an great functionalities! And super helpful support - special thanks to Gilda who really helped a lot when I encountered a small issue.
A great theme, Recommended! It was a pleasure dealing with Ana-Lucia and the team. Quick to respond and very professional. We couldn't be happier.
I had a specific request for an older version of the Focal theme to compare customizations made by a previous developer. Gilda and the team were very responsive and went above and beyond to help me out. They quickly provided a close version, making the upgrade process much smoother. Their support was friendly and efficient!
Great theme, that has everything you need. What's more, the support team has been fantastic, and always here to help when needed.
I'm new to Shopify but the Focal Theme is extremely intuitive to work with and it also has great functionality! Whenever I run into a task that I can't handle, Maestroo's support has been outstanding. I recently needed to replace the "Add to Cart" button with a "Call for Information" button. After a quick support request, Eduardo sent me a one minute video showing me exactly what I needed to do!
I've been working with Shopify and theme developers for 10+ years, and themes are only as good as their development team and their support, and Maestrooo is fantastic. We've gotten a lot out of Focal as a theme, and it fits our needs really well, but I'm most impressed with Maestrooo's support responses - very prompt and helpful. No theme is perfect, but I'll work with Maestrooo any day.