Focal

Complete waste of money. Bad and incomplete features and bad customer support. Just get yourself the new Shopify themes (for example Horizon). They have way more customization options and the new AI tool to generate sections is great. And they are free. Update: No it is not unfair. Your reply to my questions did not solve any of the issues. Additionally your reply was very late.

Great support service. Currently working through a glitch with the theme developers. Will update review once the issue has been fully resolved.

I love this theme. It is super fast, easy to work with and it has all the features i need for my business. The price is amazing and also the support. 10/10 Thank you for your work!

Focal is hands down the best Shopify theme we've used. It's modern, fast, and the animations are incredibly smooth. Support is responsive and reliable, with constant updates. A flawless experience — 10/10.

The Shopify support team — especially Eduardo — was incredibly helpful, professional, and responsive. They took the time to walk me through everything step by step and made sure I understood the process. I felt supported the entire time. This is exactly how customer service should be. Thank you again for the outstanding support!

good email-support to make minor changes to focal template, thanks!

The theme is great and the support is amazing! They helped me with my issue within just a few hours. Highly recommend!”

Proffesioneel overzichtelijk en makkelijk te configureren. goeie afterservice ook

Nice-looking theme, but extremely limited. Even simple customizations like linking color variants via metafields are blocked. Many apps don’t integrate properly, and editing the code is a nightmare. You constantly hit a wall. Waste of money – choose a more flexible theme instead.

Great theme and super support! Really satisfied