We’ve been using the Focal theme from Maestroo, and it’s a great theme. It is modern, well designed, and very flexible, allowing us to create a premium and professional online store. A special thanks to Eduardo, who is extremely kind and professional. He takes the time to explain everything step by step, making even complex projects easy to understand and implement.
DNT BUY THIS, The theme feels very basic and limited, even compared to free themes. It lacks essential flexibility.On the product page, you can’t move key elements like the title, price, or rating. On the collection page, the description is fixed at the top with no option to move it below the products unless you edit the code.it has one css file handling all the theme code, which totally pathetic.
We're sorry to hear you're having a bad experience with the theme. Unfortunately we did not receive any support ticket from you, and the store we found (fjackets.com) is not a Shopify store. If you have any question, please fill in our contact form here: https://support.maestrooo.com/article/805-contact-us
Well thought out theme with great features and clear setup guidance. Our most recent query was handled by Eduardo fantastically well, many thanks!
Not getting support for custom liquid options are not showing in cart page.
I've used the Focal Theme for 5 years on my eCommerce. It remains current in design and technology with constant updates. The support is fast and efficient. My last help was with Zor Lima, who solved my issue. Using a paid theme is worthwhile due to the excellent support service.
Great and fast support from Eduardo. Thanks a lot.
Das Focal wurde uns empfohlen - es ist auch recht schön und man kann einiges einstellen, aber eben auch sehr viel nicht. Wir haben auch immer wieder das Problem, dass Vorlagen verschwinden. Vor allem auf der Startseite. Videos bspw. laufen im Theme, auf der Webseite aber nicht. Keine weitere Einstellung gefunden um diese Probleme zu lösen, auch unsere Programierer weiß nicht weiter. Schade
We unfortunately could not find any ticket from you at support, so we can't assist you. We tried to reach you from your contact form, without success. If you're having issue please fill in our contact form here: http://bit.ly/4me4SyX We want to remind merchants that reviews are NOT a support channel, we can't assist you from here.
Complete waste of money. Bad and incomplete features and bad customer support. Just get yourself the new Shopify themes (for example Horizon). They have way more customization options and the new AI tool to generate sections is great. And they are free. Update: No it is not unfair. Your reply to my questions did not solve any of the issues. Additionally your reply was very late.
We're sorry to hear you're not liking the theme, but saying the support is bad when we answered you long messages to guide you is a bit unfair. However, it is true support does not cover customizations. We want to remind merchants that theme can be tried for free for an unlimited period of time. Please make sure you carefully review the theme before purchasing it to ensure it fits your use case.
Great support service. Currently working through a glitch with the theme developers. Will update review once the issue has been fully resolved.
I love this theme. It is super fast, easy to work with and it has all the features i need for my business. The price is amazing and also the support. 10/10 Thank you for your work!