Cantoo City
The Gain theme has been a game-changer for my Shopify store, Cantoocity. Its clean design, customization options, and responsive layout make my products shine. The support team has been incredibly helpful, and since using the theme, I've seen improved customer engagement and sales. Highly recommend!
Antwort vom Designer
Thank you for your kind words! It’s great to know you’re enjoying the design, customization, and support. Wishing you continued success with Cantoocity!
WEMAX
effective assistance, professional support and satisfactory response times. Very kind, friendly and helpful staff. Our requests and problems relating to some changes for the correct and complete display of some of our products have been resolved. Thank you very much!
Antwort vom Designer
Thank you for your kind feedback! We’re glad we could assist and resolve your requests. Your satisfaction is our top priority! Please don’t hesitate to reach out if you need anything in the future.
Rina's Bridal
The theme is modern with great features. What stands out is the customer service and the quick turnaround whenever I have any questions. I also like how often they update their theme as it means they are constantly working on improvements. Highly recommend!
Antwort vom Designer
Thank you for your kind words Rina's Bridal! You have accurately summarized our priorities. We strive to make the best quality product and provide the best support because we know how difficult it can be to understand the settings and for this reason, we have created a lot of tutorials, both text and video. We wish your business growth!
Advanced BioCell
Very frustrating to work with. Little room for editing. Top level menu links aren't clickable. According to the development team there is no workaround. No space for users to put their phone # on the contact form. Developers said they would charge me to code it which I think is ridiculous. It should be available for a contact form. The text is justified, which breaks longer words up.
Antwort vom Designer
Thank you for your feedback. Our theme aligns with Shopify’s standards and is designed to meet diverse business needs. For unique flows, we provide a custom code section and clean, high-quality code, enabling self-implementation or paid assistance. We shared guidelines to help you understand the theme and noted your request breaches Shopify’s standard flow. Let us know if we can further help you.
RynoWear
I think it’s a great OOTB theme! Some enhancements I would suggest is adding more customization around button placements. (Left, right, top bottom, center) or even maybe padding specs to the theme customizer. This would give the customer more flexibility design-wise
Antwort vom Designer
Thank you for your thoughtful feedback! We appreciate your suggestions and will consider adding more customization options to enhance design flexibility in future updates. we are always open to new ideas!
United Music
Great support! Quick answers and very helpful. Since we are pretty new with Shopify there has been a LOT of questions… They have been great to work with😊
Antwort vom Designer
Thank you so much for your kind words! We’re thrilled to hear that our support has been helpful—don’t hesitate to reach out if you have more questions as you grow with Shopify!
Kasumiso
They always give me advice. thank you!
Antwort vom Designer
Thank you so much for the feedback. We truly appreciate it. Feel free to reach out whenever you need any help, we’re always here!
DYBOS FASHION
I am not happy with the theme not having main thing, SHowing sizes on the product list, Its super inconvenient that clients have to open each product detail page to see if the size they looking for is available or not, there is no option to see it without opening, when i complained they told me "Option is not there, you can use quick view instead" also search filter shows even unavailable items.
Antwort vom Designer
Hello DYBOS FASHION! Thank you for your feedback, after repeated attempts to help you our support team recorded video guides and made step-by-step instructions for you personally, but you strongly wanted us to do the customization for you, but we don't customize stores for customers. About the size options, it is not part of the product card design in our Theme and you knew that before you bought.
Cashmere Sweet Cashmere
Thanks to their theme, I was able to customize my site in a simple and intuitive way. For more complex issues, I reached out to them, and they helped me without hesitation. They explained everything in great detail and even linked me to the guides they uploaded on YouTube. Amazing!
Antwort vom Designer
Thank you for your kind words Dear "Cashmere Sweet Cashmere " ! We’re so glad to hear you found the theme simple and intuitive to customize. Your feedback inspires us to keep providing the best experience possible—thank you for sharing!
Rodipet
The theme offers great value at an affordable price. It’s modern, fully customizable, and suits my needs perfectly—I love it! The support team exceeded my expectations with fast, friendly, and competent replies that quickly resolved my issues. For shop owners, reliable support is essential, and UTD delivers. This theme is a must-have!
Antwort vom Designer
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the theme and that it fits your needs perfectly. Providing fast, friendly, and reliable support is our top priority, so we’re delighted we could exceed your expectations. Your recommendation means the world to us—thank you for choosing UTD!