Horizon

Hi, I'm a Horizon theme user experiencing the exact same issue reported by other merchants in the theme reviews (Woodlyn, Lessly, Zeirenpret): white screen / freezing when customers open my store through Instagram and Facebook in-app browsers on iPhone. This has been affecting my sales for weeks. I saw your team confirmed this is a known issue related to in-app browsers.

We are losing customers due to navigation issues when our store is opened through the Instagram and Facebook in-app browsers. Customers are experiencing difficulties browsing the site, leading to complaints, abandoned sessions, and reduced conversions. This is negatively impacting the user experience and our sales performance, and we need assistance identifying and resolving the issue.

I'm using the Horizon theme and have identified a navigation issue that appears specifically within Instagram’s in-app browser. Issue: The initial page loads correctly when opened from Instagram (for example: homepage, product page, or contact page). However, any further navigation within the website causes the page to turn into a blank white screen. This issue seems to be related to the Horizon

Not the best theme but you can do it. Love to see some UX updates.

This update has many glitches and clearly isnt ready yet.

I'm using the Horizon theme and have identified what appears to be a navigation issue within Instagram's in-app browser. Issue: The initial page loads correctly from Instagram (e.g. homepage, product page, contact page). Any subsequent navigation within the site results in a blank white screen. This is a specific to the Horizon theme's navigation behaviour within Instagram's in-app browser

payment icons not working on website. please fix. also please add more options in product pages. add to wishlist also

Hello, We are experiencing a serious issue with Horizon 3.5.1 on specific Android devices, particularly Honor and Xiaomi/Redmi phones. The issue is related to the product gallery and product images. Symptoms: * Product pages load successfully. * Product title, price, variants and Add to Cart button display correctly. * The product image gallery fails to render. * On some devices, the gallery a

Theme provided a great starting point for my web store, has everything I needed and all functions work perfectly.

Critical bug: Theme is unusable for mobile ad traffic. It freezes completely in the FB/IG Android in-app browser after the first page load. Tested on a fresh install and the issue persists. This is a framework-level conflict with recent Android WebView updates causing a render deadlock. My store is broken for mobile users, causing a total loss of ad spend. Please fix urgently.