mantemi
Not the best theme but you can do it. Love to see some UX updates.
デザイナーからの返信
Thank you for sharing this feedback on Horizon. We’re glad it’s working for you and we’re always exploring UX improvements. If you have specific updates in mind, feel free to share them with our Support (https://bit.ly/2AWw5VA) so we can pass them along to our theme team.
TDM.
This update has many glitches and clearly isnt ready yet.
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Thanks for sharing this feedback. We’re actively improving Horizon and want to ensure everything runs smoothly. If you’re seeing specific glitches, please reach out to our Support (https://bit.ly/2AWw5VA) with details so we can review what’s happening with your store setup.
GAIA
I'm using the Horizon theme and have identified what appears to be a navigation issue within Instagram's in-app browser. Issue: The initial page loads correctly from Instagram (e.g. homepage, product page, contact page). Any subsequent navigation within the site results in a blank white screen. This is a specific to the Horizon theme's navigation behaviour within Instagram's in-app browser
デザイナーからの返信
Thanks for sharing this detailed feedback about Horizon. This is a currently known issue that our developers are looking into. Please contact our Support (https://bit.ly/2AWw5VA) so we can implement a workaround while our team continues to find a resolution for this.
Luxeria
payment icons not working on website. please fix. also please add more options in product pages. add to wishlist also
デザイナーからの返信
We appreciate you flagging this. Payment icons are expected to appear in Horizon, but it is a known issue if you are not using Shopify Payments as your provider. Please reach out to our Support (https://bit.ly/2AWw5VA) so we can take a closer look to see if we can add these in for you. A wishlist app would also be something to look into, through our App Store (https://bit.ly/3M9GxtV).
Amara-Essence
Hello, We are experiencing a serious issue with Horizon 3.5.1 on specific Android devices, particularly Honor and Xiaomi/Redmi phones. The issue is related to the product gallery and product images. Symptoms: * Product pages load successfully. * Product title, price, variants and Add to Cart button display correctly. * The product image gallery fails to render. * On some devices, the gallery a
デザイナーからの返信
Thanks for flagging this. This is a currently known issue that our developers are looking into. Please contact our Support (https://bit.ly/2AWw5VA) so we can implement a workaround while our team continues to find a resolution for this.
JUST CREATINE PTY LTD
Theme provided a great starting point for my web store, has everything I needed and all functions work perfectly.
デザイナーからの返信
Thank you for sharing this feedback! We’re glad Horizon has been a strong starting point and that everything is working well for your store. If you ever have questions about getting more out of the theme’s features, feel free to reach out to our Support (https://bit.ly/2AWw5VA).
The underground store
Critical bug: Theme is unusable for mobile ad traffic. It freezes completely in the FB/IG Android in-app browser after the first page load. Tested on a fresh install and the issue persists. This is a framework-level conflict with recent Android WebView updates causing a render deadlock. My store is broken for mobile users, causing a total loss of ad spend. Please fix urgently.
デザイナーからの返信
Thanks for flagging this. This is a recent bug we are seeing and our developers are aware, so please contact our Support (https://bit.ly/2AWw5VA) so we can review your theme and implement a workaround if possible.
YOYOCAMP
but it now button aways have bug,don't display
デザイナーからの返信
Thanks for sharing this. The Buy it now button should display correctly in Horizon, so this sounds like something we should review more closely with your store’s setup. Please reach out through our Support (https://bit.ly/2AWw5VA) so we can take a closer look and help troubleshoot.
posyfish.in
sections are not working properly, view all button is available in header section but it should be in sections. and main problem is that heroslides and banner size adaption. Images are not fitting automatically.
デザイナーからの返信
Thank you for sharing your feedback! You can adjust image settings to better fit different screen sizes. Please check our image best practices guide (https://bit.ly/3PQETTU). For issues with sections or design setup, feel free to contact our Support (https://bit.ly/2AWw5VA) for further assistance, and to learn if you're eligible for customizations.
Christ Michael Online Shop
Images embedded in blog posts via the rich text editor are not displayed at the size specified in the editor. It appears that the image dimensions set in the editor are not recognised. Now I found out, that if you go into "Edit image" and chose in the dropdown one of the predefined sizes like "Product thumbnail (240px)" the image is shown in this size.
デザイナーからの返信
Hi there, thank you for your review and insights. Manually resizing images in the editor sets HTML dimensions, which most themes override for responsive layouts. Predefined sizes in the editor change the actual image source and display reliably. For more details or assistance, please contact Support (https://bit.ly/2AWw5VA).