BACKDROP Branded
Its a simple, professional theme that happens to be free as well.
Its a simple, professional theme that happens to be free as well.
this new colour pallete update is not the move ,it has made it even worse, the last one wasy better
All colors from version 3.5.1 are lost. Example: It is not possible at all to set A563080A using the "slightly transparent" slider. All color settings from the previous version are also lost. The background and text are all lost and cannot be adjusted. It has also become very complicated. Furthermore, the “Guidelines” tab cannot be moved to the bottom of the shop. It remains in the middle, which
I like this theme a lot. It allows for more modern updating, it is more user friendly, and for people who are not-so "tech-savvy." Although it seems more simple to use, this theme offers a lot of great templates and blocks, so it offers more design elements than other themes I've used, such as Dawn. This theme is a huge step above my last one, and I'd recommend it so far.
BUG REPORT: Color palette picker does not work correctly. The picker cannot find any light color that isn’t a pure grey tone. If the merchant copies and pastes a very light hex code, the picker shows the color as being extremely saturated and in the incorrect place. This can be reproduced by using the picker to select a light color with a slight warm undertone, such as #FCF4E9.
Hello, we appreciate you reaching out and letting us know about your issue. Our developer team is aware and a fix should be going live soon that adjusts this. If you're still running into issues, will you reach out for our support team to take a closer look to assist? (help.shopify.com)
Hi Team, I am facing the same issue as others, our webpages are not working properly/stuck when opened from insta/facebook in app browser. Because of this we had to stop our ads. Please let us know when the fix will be available? ETA? and till that time what is the workaround? Thanks!
Hi there, thanks for leaving your feedback! This issue stems from a change on Meta's end, but version 4.1.1 of Horizon should now prevent this issue from happening. We'd highly recommend upgrading to this latest version. If you have any questions or issues, reach out to our support team! (help.shopify.com)
Hi, I'm a Horizon theme user experiencing the exact same issue reported by other merchants in the theme reviews (Woodlyn, Lessly, Zeirenpret): white screen / freezing when customers open my store through Instagram and Facebook in-app browsers on iPhone. This has been affecting my sales for weeks. I saw your team confirmed this is a known issue related to in-app browsers.
Hi there, thank you for your review and for sharing your experience. We’re aware of the issue affecting stores opened in Instagram and Facebook in-app browsers on iPhone and are actively tracking it. A workaround is available, please contact Support (https://bit.ly/2AWw5VA) for help.
We are losing customers due to navigation issues when our store is opened through the Instagram and Facebook in-app browsers. Customers are experiencing difficulties browsing the site, leading to complaints, abandoned sessions, and reduced conversions. This is negatively impacting the user experience and our sales performance, and we need assistance identifying and resolving the issue.
Hello, thank you for your review and for describing the difficulties your customers are experiencing in Instagram and Facebook in-app browsers. We understand the impact on your business and can help with a workaround. Please reach out to Support (https://bit.ly/2AWw5VA) for assistance.
I'm using the Horizon theme and have identified a navigation issue that appears specifically within Instagram’s in-app browser. Issue: The initial page loads correctly when opened from Instagram (for example: homepage, product page, or contact page). However, any further navigation within the website causes the page to turn into a blank white screen. This issue seems to be related to the Horizon
Thanks for flagging this behavior in Instagram’s in‑app browser. This is a currently known issue that our developers are looking into. Please contact our Support (https://bit.ly/2AWw5VA) so we can implement a workaround while our team continues to find a resolution for this.
Not the best theme but you can do it. Love to see some UX updates.
Thank you for sharing this feedback on Horizon. We’re glad it’s working for you and we’re always exploring UX improvements. If you have specific updates in mind, feel free to share them with our Support (https://bit.ly/2AWw5VA) so we can pass them along to our theme team.