YOYOCAMP
but it now button aways have bug,don't display
but it now button aways have bug,don't display
sections are not working properly, view all button is available in header section but it should be in sections. and main problem is that heroslides and banner size adaption. Images are not fitting automatically.
Thank you for sharing your feedback! You can adjust image settings to better fit different screen sizes. Please check our image best practices guide (https://bit.ly/3PQETTU). For issues with sections or design setup, feel free to contact our Support (https://bit.ly/2AWw5VA) for further assistance, and to learn if you're eligible for customizations.
Images embedded in blog posts via the rich text editor are not displayed at the size specified in the editor. It appears that the image dimensions set in the editor are not recognised. Now I found out, that if you go into "Edit image" and chose in the dropdown one of the predefined sizes like "Product thumbnail (240px)" the image is shown in this size.
Hi there, thank you for your review and insights. Manually resizing images in the editor sets HTML dimensions, which most themes override for responsive layouts. Predefined sizes in the editor change the actual image source and display reliably. For more details or assistance, please contact Support (https://bit.ly/2AWw5VA).
Mobile view is terrible and there is no way to fix it, or rather, if you fix mobile view then desktop matches mobile which obviously doesn't work. I've tried everything from reducing font size + images, inserting liquid CSS, talking to Assistance - nothing! Unless there will be an update soon I will have to consider an alternative theme or platform.
We appreciate your feedback on the Horizon theme. Balancing mobile and desktop views can be challenging. While we've noted your concerns for future updates, we recommend reaching out to our Support (https://bit.ly/2AWw5VA) to explore potential solutions specific to your setup. They can provide guidance on how to best implement this.
There is no way to stop Mirroring desktop to mobile sizing and fonts. If you change the desktop it changes the mobile and vice versa. There should be a setting to override within the Theme settings, wasting time trying to figure out code.
Thank you for sharing your feedback! We understand the need for flexibility in design settings. While the theme currently mirrors desktop and mobile settings, please contact our Support (https://bit.ly/2AWw5VA) to see if you're eligible for the use of Design Time (https://bit.ly/3F5vga5) for this request.
If we could have more mobile custom that would be great
Hello! Thanks for bringing this to our attention. Variant image issues on mobile browsers can be frustrating. We recommend checking the theme's settings for mobile-specific adjustments. If the issue persists, please reach out to our Support (https://bit.ly/2AWw5VA) for further assistance. They'll be happy to help troubleshoot this with you!
Does the Horizon theme not include a mega menu feature? Why, then, does the description state that it does?
The Horizon theme does indeed support the mega menu feature as stated. If you're experiencing any issues with the mega menu, it could be a setup or configuration problem. We recommend reaching out to our Support (https://bit.ly/2AWw5VA) for assistance. Your feedback is valuable in helping us maintain accurate descriptions for our themes.
There is a problem when writing notes in the shopping cart; they disappear once the order is confirmed, and the customer's notes do not reach the Shopify order board.
Hi! Thanks for the feedback. It sounds like there's an issue with customer notes transferring to the admin order information. We suggest checking your theme and app settings to ensure everything is set up correctly. If the problem persists, our Support (https://bit.ly/2AWw5VA) is ready to help investigate further.
I cannot hide my vendor name on my product cards, which is an important thing for me and the propriety of my products. It also seems to be interfering with using Syncio to import prices, and the prices keep coming in incorrect.
Hi there. Hiding vendor names can usually be adjusted in your theme's settings, but if it's not working as expected, please contact our Support (https://bit.ly/2AWw5VA). For the Syncio price import issue, it could be a compatibility problem that needs further investigation.
Please help me with the sub heading drop down issue of a big white drop down. it should only be around the text of the sub heading
Hi there, thank you for sharing this feedback. The dropdown expanding across the site is something our developers are aware of and looking into adjusting for future versions of Horizon. We appreciate you taking the time to let us know, as feedback like this helps shape improvements to the theme going forward!