Cutie Pocket
If we could have more mobile custom that would be great
Risposta del designer
Hello! Thanks for bringing this to our attention. Variant image issues on mobile browsers can be frustrating. We recommend checking the theme's settings for mobile-specific adjustments. If the issue persists, please reach out to our Support (https://bit.ly/2AWw5VA) for further assistance. They'll be happy to help troubleshoot this with you!
Naturnest-De
Does the Horizon theme not include a mega menu feature? Why, then, does the description state that it does?
Risposta del designer
The Horizon theme does indeed support the mega menu feature as stated. If you're experiencing any issues with the mega menu, it could be a setup or configuration problem. We recommend reaching out to our Support (https://bit.ly/2AWw5VA) for assistance. Your feedback is valuable in helping us maintain accurate descriptions for our themes.
Kyren Store
There is a problem when writing notes in the shopping cart; they disappear once the order is confirmed, and the customer's notes do not reach the Shopify order board.
Risposta del designer
Hi! Thanks for the feedback. It sounds like there's an issue with customer notes transferring to the admin order information. We suggest checking your theme and app settings to ensure everything is set up correctly. If the problem persists, our Support (https://bit.ly/2AWw5VA) is ready to help investigate further.
Green Valley Garden Supply
I cannot hide my vendor name on my product cards, which is an important thing for me and the propriety of my products. It also seems to be interfering with using Syncio to import prices, and the prices keep coming in incorrect.
Risposta del designer
Hi there. Hiding vendor names can usually be adjusted in your theme's settings, but if it's not working as expected, please contact our Support (https://bit.ly/2AWw5VA). For the Syncio price import issue, it could be a compatibility problem that needs further investigation.
