We have had an amazing experience with this theme and their support team. After using Shopify for over 3 years, we've swapped out themes a few times and this is the best customer service we have encountered thus far. We were also very happy to find a theme that can integrate video so well. Check us out at shopamavo.com :)
I'm very happy with the theme Icon - it's allowed me to create a beautiful website which is easy for me to use. For the small tweaks that needed to be made the shopify team were able to help, and for the specific questions they referred me back to the underground media team who were very quick to respond. Would recommend this theme to create your store. www.kenzulatlas.com
The theme is amazing, check it out at enkieyewear.com Also We'd like to say huge thanks to Chris and the team from Underground! It's so special when you get personalized help, Chris helped us on a number of things in our shop and him and his team go out of their way to be punctual and make sure customers are happy. Chris was more like our personal website tweaker than just customer support :)
The Icon theme is amazing, the overall theme layout is extremely pleasing to the eye, and theme setup is extremely easy as well. The addition of a pop up signup box and the ability to use parallax images and scrolling, make this one of the most versatile themes out there. The developers at UndergroundMedia are also really helpful in responding to questions and are quick to provide support.
Great theme,! and amazing support! The team helped me with some customisation, absolutely not due, quickly and precisely. Really helpful and also extremely gentle and responsive! Best support and best theme ever :)
Amazing theme and the support team over at Underground is absolutely amazing. Richard was my support guy and he's been patient with us - answering all kinds of questions and issues with our theme. The amount of support you get from a theme purchase is amazing. Not enough good things to say - we are very pleased with not only the theme but the amazing support. Don't hesitate, get it!!
Such a beautiful and exquisitely designed theme that truly is an ease to navigate through. I am impressed.We have also received such amazing online support! Highly recommended.
This theme is seamless and beyond visually pleasing. I am overjoyed with how easy this theme made the e-commerce experience. In addition, the we are underground support team provides amazing customer support. Chris answered my questions promptly and helped turn my vision into a reality. Thank you!
Amazing support and amazing theme! This was the best choice for our business :-)
The theme is beautiful and versatile and their support team is amazing. I needed some help with some customization that I did and they went above and beyond to solve the issue. Highly recommended.