The reviews are spot on! We have just switched over to this theme and are more than happy with the results! The customer support team is really the biggest plus side to working with undergroud media. They always are willing to help and are extremely knowledgeable of the shopify software.
Beautiful theme. The staff have been extremely nice and completely went above their measures which they didn't have to. We're extremely happy and would honestly recommend this theme to everyone. The best theme on Shopify. :)
Although the theme was absolutely perfect for our needs, it is the team at Underground that we are even more impressed with! They have been nothing but helpful, informative, and continuously answer questions we have about our theme. Their response and support team is quick, engaging, and help business owners like us create masterpieces. I would not purchase a theme from any other team!
Theme is great! I had issues with the quick view window not popping up quick enough and got in touch via email, response was quick and issue was resolved in no time. Absolutely fantastic!!!
Super Theme- More Super Support. If you purchase this theme rest assured that the theme authors will support it. They are very responsive and are willing to help when needed. I highly recommend this theme because of it's function and clean design, but more importantly because of it's great support.
I LOVE THESE GUYS! The theme is great, but the biggest reason I'm writing a review is because of the customer support for this theme. They are efficient and great at staying in touch. They helped me out a ton with some small coding stuff ... couldn't be happier. Thanks Richard!
We are so happy to have found the perfect theme. It was a great foundation to build our website with simple and easy to use customization options. The customer support team is above and beyond. Thank you so much for all your additional help and always being so timely! We appreciate your great designs as well as technical support. Looking forward to more functional and beautiful themes!
Great theme, the design is outstanding. I contacted their support team and was shocked that they replied within a couple of minutes to resolve an issue. AAA product and support
We are using ICON for our online store selling experiences in Mexico, www.goout.mx. The theme suits our needs perfectly, it comes with a good degree of customization options and the developer team has helped us out quickly a couple of times. Would definitely buy again!
Great theme and excellent customer service from the Underground Media team.