Pamela Lauz Jewellery
My website has run on the Icon theme since 2017 and we still love it. The theme creators We Are Underground offer fantastic and fast technical support. Highly recommend!
Risposta del designer
Thank you for the wonderful review! We're so happy you're loving the theme still after 7 years! We are always here to help whenever you need us.
Gravity Coalition
My wife and I started our business gravitycoalition.com in 2018 and have been able to do really well with this theme and the support has always been available when needed to tweak, enhance, or answer questions.
Risposta del designer
Thank you for choosing our theme! It is great to see a store 6 years on still using Icon. We update our themes regularly to add new features and hope that these will continue to complement your store. Our team is here and happy to help whenever you need us.
Coco & Bundle
Lots of features included in this theme! We have also had a few modifications completed by their support team. Tiffany has been fantastic and very efficient. From the time of submitting my support ticket to job completion it was a 24hr turn around. Highly recommend this theme and using their support team 👏🏼
Risposta del designer
Thank you for choosing our theme and recommending it to others in this great review. It is great to see that Tiffany was able to help. Feel free to reach out if you have any questions or run into any difficulties.
Core Swim
I built my own store using this theme and I have no web design experience. Really easy to use and whenever I have a technical question, the support team are quick to respond and super helpful.
Risposta del designer
Thank you for sharing your experience and for this great review. We are very happy to hear that you found the theme setup easy to work with. We are here to help if you have any questions or find any issues.
Derek Douglas Designs
I bought this theme because I loved the features. The support I have received since launching my site has been excellent!
Risposta del designer
Thank you for choosing our theme and for giving us a great review. We are very happy to help and are here for you if you run into any issues or have any questions.
Harper Jane Boutique
We bought this theme for its great aesthetic, smooth functionality, and clean design. We've stuck around over the years due to the excellent ongoing development and support. The support team has been incredibly attentive and quick to respond by email, resolving issues for us with ease. Connor took great care of us recently. It also appears the dev team is receptive to feature/change requests.
Risposta del designer
Thank you for sharing this great review of our theme and the work that we put into supporting and developing new features. We are pleased that we have been able to help and hope to continue offering the same great service for many years to come.
Véronique Roy Jwls
I've been using this theme for several years, and I love it! It's easy to use, and they have excellent, quick customer service!
Risposta del designer
Thank you for sharing your experience and adding such a positive review of our theme. We love to hear from customers who have been using Icon for a long time and are always happy to help if you have any problems!
THOSE SEEN DANCING
I've been using the Icon theme for years and I love it. My website looks beautiful and is easy to maintain and update (great value). If there's ever an issue, WAU is quick to respond to my support requests. I recently ordered a modification and Tiffany did an excellent job updating my website to exactly how I wanted. Excellent customer service!
Risposta del designer
Thank you for sharing your review of the Icon Shopify theme and our customer service team. We love hearing from merchants that have been using our theme for a long time and are pleased that we are still able to offer good value. We are here if you need us or have any questions!
Daylin Skye
If you are looking for a beautiful website that makes and huge impact on your customers, then this is the one for you. Top that with quick responding customer service, and you are set.
Risposta del designer
Thank you for the glowing review of our Shopify theme and our support team. We are very proud to receive this feedback and are here for you should you have any questions or need assistance in the future.
Sophie Ottaner
Beautiful theme and great support from WeareUnderground team!!
Risposta del designer
Thank you for sharing your experience working with our support team. We are very pleased that you like the theme and that we were able to help!