设计人员：We are Underground
Perfect for visually striking brands with image-focused content
Online Store 2.0
Lots of different bugs across desktop and mobile adaptation not working well. When I asked the support, I had to insist to get some help (their 1st response was pay someone to code when these were obviously a theme issues) and when after 8 emails, the problem was finally fixed only to create other layout inconsistencies. After 2 weeks, we ended up buying another theme and waisted time and $180
Having had time to review the mistakes that were made in support when helping you we do have to put our hands up and wholly accept that we did make a real mess of this one. Very disappointed in our own failure to escalate this appropriately. We are to help make this right should you wish to re-visit at any time.
The customer support was brilliant- thank you to Tiffany!
Great to hear that Tiffany was able to help with your store.
Let us know if you need any further help!
we have a lot of problems with this theme and im trying to contact developer ! Everyone who bought this theme should be refunded because its doesnt work corecctly at all !! Shopify how is this possible? you check your themes before people buy them and lost their money???? Not working correctly, can you someone contact me and help to solve the problems with this theme which should not happened?
If you are experiencing issues with the theme or having difficulty in setting up then our support team is here to help.
Please reach out to us via: Support@weareunderground.com or https://support.weareunderground.com where we will gladly assist with any problems you are having. We haven't seen any response to our emails offering to assist to date.
DO NOT BUY THIS THEME! We bought this theme to build a new homepage for our fashion store and ran into several problems with the theme. The mobile version does not work at all. Also, lots of problems with the desktop version. Support could not help and wanted to charge extra $ for custom work which was just supposed to be standard functionality. Asked for refund but refused to refund the theme.
So disappointed to read this review. Max from our support team made several edits to help with the issues that you were having and also provided additional changes to your preference along with the offer of more at no cost at all.
At no point in time did anyone mention or try to charge you for anything?
我们保证， Shopify 模板商店中的模板会始终保持最新状态，并兼容 Shopify 不断改进的功能组合。
模板商店中的每一个模板均符合 Shopify 的性能标准，确保您的顾客能够享受更加顺畅的购物体验。
不包括演示商店，但您可以通过 Shopify Burst 获取免费的图库照片。
设计人员：Mile High Themes
设计人员：We are Underground
大流量商店, 实体店, 视觉故事讲述
大流量商店, 开展全球销售业务, 快速设置